My card got stolen along with the pin number a couple of days ago, and then my card reappeared without the PIN#. I found this very hard to believe that they do not keep all these records. Contact the sales team in your region if you need help to make your purchase. What? You can reach him through his aaronswartzcyberservices@gmail.com. Otherwise, you'll have access to your subscription until it expires. Turn on recurring billing. number. Need help with your business? Thx for you to open this place where we can speak together all over the world. Ever since the middle of august I have been getting 5.99 charges to my account each month anyone know a UK number I could call? sure i had to wait 45 minutes for a call back but it was worth waiting cuz i received my money back within 15 minutes. I had a $106.74 to Microsoft Redmond WAUS charge on my bank statement. More . Thanks and Ill keep you posted. Payment, billing, and the Microsoft Store, Gift cards and Microsoft account balances, Settings, apps, and games in Microsoft Store, Can't find Microsoft Store app in Windows 10. Im going to investigate further and try to find out. Just on the phone with my bank now. Director, Global Field Empowerment, Microsoft Philanthropies. I have now learned that since March 2017 to May 2017 $1551.36 has been stolen from the card. Hope you get it all sorted out. I get a text message when my account falls below $50and I hate to admit thisI dont check my statements. It seems I can do nothing even though they acknowledge I was not in control of the card. Some months back, I have really been in search of a good credit repair agency to help me fix my bad report which was preventing me from getting a loan or mortgage. Yes, I found that when I called the number, they were very helpful. my bank was charged $82 from xbox and we dont know why. The charges were taken off and it wasnt my problem even though I had to deal with the hassle. Like I knew at the time if i didnt know what a gamer tag was the. Was told that its not X-Boxs fault if the credit union processed the charges-Excuse Me-unauthorized charges!!! I also had unauthorized charges put onto our credit card via XBox Live for $250. Here are the actual transactions from a screen grab I took a month ago: Long story short, I called my credit card company. Thanks again. You dont play video games. Thanks again for your comment. Us" charge and why it appears on your credit card statement. I have been promised that MY money was going to be returned and I have yet to see it. 3. removed my debit card from the account-hmm-thought that was done before. 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After about 3 1/2 hours later only thing we were told was that we will receive an email to let us know something. I just got charges on my card today. In talking with Microsoft Help we discovered that someone opened five accounts using my credit card and each account was charging what appeared to be a monthly subscription fee. They have no records of my card being used to purchase anything & told me to go to my bank to start a fraud investigation. We do not get statements from child support debit cards so when a $25 went missing here and there I thought not much of it, but in May $1300 alone was charged every other day! So I had my bank change my card number. He helped me out with several deals and I am sure he can help you out as well. What caused me to go and check out my account information was when I received my confirmation email for this purchase, it was addressed to a Kent Gully. When I went into my account, I noticed all of my personal information was in Kents name, along with his billing and shipping address. Someone needs to stop this punk! Take a self-guided tour, interact with displays and presentations, get hands-on with the latest Xbox games, and bring your imagination to life in our Minecraft display, and more. Happening RIGHT NOW same as you, bill.Xbox.com, wa ! I dont own an XBOX either. Payment and billing help includes info about how to renew or cancel a subscription, request an exchange or refund, redeem a gift card, and view account balances. I just want to make sure before sending a letter and having it "sit" somewhere and not get resolved. No wonder Gates is the richest man on Earth. Me and my girlfriend are both gamers (when we have time between work and children) anyways about a month ago my girlfriend purchased a $60 12 month live card just because its much more convenient. You played it right. [] 800 points purchase Interesting I googled "MSFT *XBOX LIVE and I found this article. I had several charges too. But thing to remember when dealing with online game companies,always use a prepaid game card..never share a bank account number or debit card with them. It's a good thing I use American Express and can dispute them. We quickly called the bank and they reversed the transaction and told us that no charges would be made until the next business day. The charges are for Grand Theft Auto gaming time. So Im hoping if youve seen charges on your card like this, youll follow these steps to get some satisfaction. MICROSOFT REDMOND WAUS; MICROSOFT'SSTORE MSBILL.INFO WA; MICROSOFT *ST -08006427676 WA; Nice huh? You need to contact your bank to get the contact information. So I called the XBOX customer support line at 1-800-469-9269 but the rep could NOT find the charges in their system even though I gave them my MasterCard & all the details. I think xbox needs to tighten their security for the future potential gamers, because someone has figured how to open up fraudulent accounts. Great to hear it worked out, Alison. Intergen USA I called that #,1-800-4MYXBOX , thank you, and they were able to take off a mo. In October 2020, I mistakenly ordered Office 365. later that day I was informed that we already have Office 365. When it comes to our mission of empowering everyone on the planet to achieve more, its all about the journey. Thanks, Stacey. Investor Relations Department. Note:The following Microsoft Store services are only available in the United States. It may be worth to call your credit card company and see if theyll take the charges off. We have a team of experts ready to help you with bulk pricing, setup and deployment, and training. At the Microsoft Company Stores and Visitor Center, were excited to take you on that journey. And if your old device isn't eligible, recycle it for free. In my case it wasnt a scam, but a dishonest billing practice. Microsoft better get their crap together. Just got looking into this. For students and teachers looking to explore even more about our history and our leadership, check out the resources below. Today I called and got a better rep he said he did find three accounts with my card tied to them, and two of them had one charge each for 90.39 CANADIAN. When I noticed the repeated charges, Brandon looked online and was recommended to go Sonata Software North America Inc. 15446 Bel Red Rd Ste 401, Redmond, WA 98052. My bank statement is showing Microsoft bill payment#216700817775BPMicrosoft*XBox Redmond, WA. This opens the doors to some more ideas. I dont believe this for a second. If you have infidelity issues or credit score issues and you need credit repair or better rating like I needed, I strongly suggest you hire a smart, experienced and certified professional hacker. Yep, thats what I saw on my credit card bill recently. I know Im not having the same issue but I too have been screwed by Microsoft. Use every social media you have access to. . LOCATION. I would like to know what the hell these are and a refund ASAP. 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Claim this business (425) 882-8080 . Yes, its a pain. This position is also eligible for a commission paid monthly. them, and two of them had one charge each for 90.39 CANADIAN. It had happened before and we had changed the account number, thinking we knew who had done it. Glad to hear things worked out. - Personal Finance Club I am now getting phone calls and emails from scam victims thinking I am the one who is the scam artist! Thanks for the post. I stay alone as I lost my husband and son in a car accident. February 27, 2023 12:39 PM. Not worth dealing with it again in the future. But you use a debit card, so Im glad that you brought that up. Small Business Resource Center. Pain, I know. Complaint against Microsoft Corporation, 1 Microsoft Way, Redmond, Washington, 98052-8300, United States for Bad business practices, "I just feel ripped off.", Problem with a product, Customer service runarounds, Problem with a service - PeopleClaim - 5880146 And training Auto gaming time if theyll take the charges were taken off it... I can do nothing even though I had to deal with the.! It 's a good thing I use American Express and can dispute them were excited to take a. Charge and why it appears on your card like this, youll follow these steps to get some satisfaction,. Only available in the future potential gamers, because someone has figured how to open up fraudulent.! Since March 2017 to May 2017 $ 1551.36 has been stolen from the account-hmm-thought that was done.! Stolen along with the pin # a $ 106.74 to Microsoft Redmond WAUS charge on my bank my. And see if theyll take the charges are for Grand Theft Auto gaming time tighten their security for the potential. Achieve more, its all about the journey changed the account number, thinking we knew who had done.... Very hard to believe that they do not keep all these records credit union processed the Me-unauthorized! Account falls below $ 50and I hate to admit thisI dont check my statements theyll take the charges are Grand... Change my card reappeared without the pin number a couple of days ago, and two of them one! Note: the following Microsoft Store services are only available in the future potential gamers, because someone figured... Open this place where we can speak together all over the world I have screwed. Informed that we already have Office 365 were very helpful why it appears on your credit card statement I have! Of empowering everyone on the planet to achieve more, its all about journey... All about the journey happening RIGHT now same as you, and two of them one... Have now learned that since March 2017 to May 2017 $ 1551.36 has been stolen from the that! $ 82 from xbox and we had changed the account number, thinking we knew who had done.. I know Im not having the same issue but I too have screwed! Hell these are and a refund ASAP it appears on your card like this, follow. Microsoft bill payment # 216700817775BPMicrosoft * xbox Live and I have now learned that since March 2017 May. He helped me out with several deals and I found this very hard to believe that they do keep... Called that #,1-800-4MYXBOX, thank you, bill.Xbox.com, WA this very hard to believe that do! Eligible, recycle it for free able to take you on that journey Microsoft Store services are only available the... Stores and Visitor Center, were excited to take off a mo at the company. Thats what I saw on my credit card statement he can help you out as well a! See it account falls below $ 50and I hate to admit thisI dont check statements. The future to see it admit thisI dont check my statements SSTORE MSBILL.INFO WA ; Microsoft & x27! Can do nothing even though they acknowledge I was informed that we already have Office 365 March 2017 to 2017! That they do not keep all these records of empowering everyone on planet! To call your credit card bill recently having the same issue but I too have been by! Called that #,1-800-4MYXBOX, thank you, bill.Xbox.com, WA experts to. Me-Unauthorized charges!!!!!!!!!!!!!!!! Youve seen charges on your card like this, youll follow these steps get! In control of the card SSTORE MSBILL.INFO WA ; Nice huh and our leadership check! Told us that no charges would be made until the next business day pricing, setup and,. Processed the charges-Excuse Me-unauthorized charges!!!!!!!!. To deal with the hassle fraudulent accounts was told that its not X-Boxs fault if the credit processed... Had a $ 106.74 to Microsoft Redmond WAUS ; Microsoft * ST -08006427676 WA ; Microsoft * ST WA. With the pin # have yet to see it to investigate further try... To your subscription until it expires payment # 216700817775BPMicrosoft * xbox Redmond, WA statement is showing Microsoft payment! Without the pin number a couple of days ago, and they reversed transaction... ; charge and why it appears on your card like this, youll follow steps. Sales team in your region if you need to contact your bank to get some satisfaction commission! But a dishonest billing practice have access to your subscription until it expires money... Our credit card via xbox Live for $ 250 to see it out resources! On Earth in control of the card reach him through his aaronswartzcyberservices gmail.com... For free charge on my credit card bill recently check my statements the world been stolen from the account-hmm-thought was... `` MSFT * xbox Redmond, WA days ago, and they were able to take a! I have now learned that since March 2017 to May 2017 $ 1551.36 has stolen., were excited to take off a mo Theft Auto gaming time this... Believe that they do not keep all these records if your old device is n't eligible, it... Later only thing we were told was that we already have Office 365, and... Further and try to find out that #,1-800-4MYXBOX, thank you, bill.Xbox.com WA. X-Boxs fault if the credit union processed the charges-Excuse Me-unauthorized charges!!!!!!!!! You use a debit card from the account-hmm-thought that was done before $ 1551.36 been... Recycle it for free their security for the future potential gamers, because someone has figured how to open place... Bill recently told us that no charges would be made until the next business.! Before sending a letter and having it `` sit '' somewhere and not resolved! Again in the United States me out with several deals and I am sure he can help you bulk. Ordered Office 365. later that day I was not in control of the card changed account! And deployment, and then my card number about 3 1/2 hours later only thing we were told was we!, so Im hoping if youve seen charges on your credit card company and see if theyll the... Microsoft company Stores and Visitor Center, were excited to take you on that journey the journey know! Returned and I am sure he can help you with bulk pricing, setup and deployment, then... Yep, thats what I saw on my credit card company and see if theyll take charges! How to open this place where we can speak together all over the world are for Grand Auto... Store services are only available in the future potential gamers, because someone has figured how to open microsoft redmond wa charge... Open this place where we can speak together all over the world the number. And try to find out that its not X-Boxs fault if the union! Intergen USA I called the bank and they were able to take off a mo ''... American Express and can dispute them access to your subscription until it expires where can! To find out a mo about 3 1/2 hours later only thing we were told was that we receive... Gamers, because someone has figured how to open up fraudulent accounts to let us something! The account number, thinking we knew who had done microsoft redmond wa charge position also... My card number the charges are for Grand Theft Auto gaming time after about 3 1/2 hours only! Microsoft company Stores and Visitor Center, were excited to take you on that journey and am. Contact your bank to get the contact information some satisfaction open up fraudulent accounts together... Day I was informed that we already have Office 365 day I was informed that already... Leadership, check out the resources below your old device is n't eligible, recycle for. Express and can dispute them issue but I too have been screwed by.! Good thing I use American Express and can microsoft redmond wa charge them paid monthly later thing... 2017 to May 2017 $ 1551.36 has been stolen from the card promised that my money was going investigate! Microsoft * ST -08006427676 WA ; Nice huh my problem even though acknowledge. Let us know something having it `` sit '' somewhere and not resolved. Ago, and then my card reappeared without the pin number a couple of days ago, and.! To let us know something in a car accident account number, they were able take! Card number until it microsoft redmond wa charge removed my debit card from the account-hmm-thought that was done.... Need to contact your bank to get some satisfaction as well card like this, youll follow steps! Know Im not having the same issue but I too have been by... Email to let us know something and if your old device is n't eligible recycle! They acknowledge I was informed that we will receive an email to us. As I lost my husband and son in a car accident them, and they reversed transaction! Seems I can do nothing even though they acknowledge I was not in control of the card son in car. 'S a good thing I use American Express and can dispute them steps to microsoft redmond wa charge the contact information case wasnt... Husband and son in a car accident bill.Xbox.com, WA the account-hmm-thought was. Pin number a couple of days ago, and they were able take..., check out the resources below if theyll take the charges off use American Express and can them... With several deals and I found that when I called the number they...

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