Accessed March 24, 2020. **********************;should be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. About Lens.com. Even if a credit card number remains the same, a cardholder will have to update billing info using the new CVV code and expiration date. DoNotPay can also help you with many other issues, including: Sign up for DoNotPay today to enjoy such services and explore many others we have in store for you! Your financial situation is unique and the products and services we review may not be right for your circumstances. Paid about $500 for contacts from my optometrist on the same day of my appointment to get the $100 rebate only to have Alcon reject my rebate due to not meeting the conditions of the offer. Alcon takes reports of complaints from our customers very seriously. Nothing lasts forevercertainly not credit cards (though the plastic theyre made of doesnt biodegrade too quickly). I needed to return the item, and the card had expired by the time the refund was processed. On 1/6/2023 I contacted Alcon again with an email asking for an update since I have heard nothing. Expiration dates appear on the front or back of a credit card in a two-digit month/year format. Update your Profile or Change your PIN. So for the crime of allowing my verification date to expire I am now out the $150 I was promised. Unless a time limit is built into a particular points promotion, points generally last as long as the account. Search rebates on DoNotPay and select the type of rebates offer you want to claim (is it for a car, electronic gadget, household appliance, etc). They responded my rebate was paid on 7/26/2022 to check my spam folder but by now it has. So, I called the sales representative again. You can find out more about the cookies we use and learn how to manage them. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. You'll generally find your credit card's expiration date on the back of the card near the card verification value (CVV) number, or security code. Is a debt consolidation loan right for you? A digital token is given to you as a reward or payment for a loyalty, award, promotional or other type of approved program. You should receive your rebate by check within 30 days! Accessed March 24, 2020. Why didn't Alcon include that "important" selection in the rebate form? Cookies are small pieces of text sent to your web browser by a website you visit. Username. PM ATT Uverse Care (all service problems) ATT Customer Care(billing and all other problems) Your Results May Vary, In My Humble OpinionI Call It Like I See It, Simply a U-verse user, nothing more. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Credit cards expire at the end of the month printed as its expiration date, not at the beginning. Past performance is not indicative of future results. I reached back out to the sales representative and he contacted the help center AGAIN. The Alcon Prepaid Mastercard* card expires 12 months after issuance. I forgot about the rebate over time and when I was able to find the email recently, so that I could collect my rebate, the link to access the rebate had expired. That being said, the employee may ask to know the balance on the card. You must activate your card and choose a PIN prior to usage. Credit Repair: How to Fix Your Credit Yourself, Understanding Your Experian Credit Report. Privacy and security policies of the alternate site may differ from those practiced by the credit union. Credit cards expire for security reasons and to manage routine wear and tear. Upon receipt of ************************* complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. At Experian, one of our priorities is consumer credit and finance education. Go to the Username tab and select the Forgot Your Password? link. Colorado - No post-sale fees allowed. Dormant Account Reactivation Authorization Now it could raise your credit scores instantly. Arkansas - Two years from purchase, unlimited fees may be applied. ******* Loyashould be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. When you receive your new credit card, the issuer will send you a document explaining the card's terms and conditions. Under the law, a gift card cannot expire until at least five years from the date it was activated. A credit card issuer might also send a letter asking the cardholder if theyd like to renew their card. Alcon contact lenses have huge rebate offers that you should take advantage of when purchasing contact lenses. Some companies will start deducting money from the card due to inactivity. I will not be purchasing these contacts next year as they owe me $250.00 at this point. Card. You will be automatically logged out in seconds. Alcon values each customer and strives to deliver excellent customer service. An expiration date on a credit card is simply the date on which the card itself will no longer work and must be replaced. By recording statistics such as browser usage and operating system, we can measure and improve on how we manage and maintain the Service and deliver a better visitor experience. This appears as if they are not contacting rebate candidates to avoid paying the rebate. Some of the offers on this page may not be available through our website. While experts say cutting up the card with tin snips is sometimes an acceptable solution, they recommend against trying to feed one through a home shredder. I submitted all required information and received an email confirming receipt of my documents and request. No single credit card is the best option for every family, every purchase or every budget. Already have a Wallet? Once your card has been used, you will likely be given a receipt to sign to verify that the transaction has occurred. Your rebate card should operate in similar fashion to standard debit or credit card. Gift Card Balance Inquiry Julie 2021-06-30T15:09:38-05:00. Our Mission: To Deliver the Best Prices, Anywhere. Upload your evidence documents, including receipts, and any necessary forms, and confirm your contact information. They are scamming people out of money, knowing that many people will not use the gift card within 6 months. Money Back Guarantee. Activate and Register your Card. If you have a credit card that's about to expire, expect to receive a new card from the issuer in the mail shortly before the printed expiration date. When you use this card, you are certifying that you understand and agree to comply with the program rules, regulations, eligibility requirements, and terms and conditions. No. While I would appreciate any help you can provide, I am more ticked that they have chosen this path. After a credit card expires, it will no longer be possible to use it to make purchases. Check your cardholder agreement to see if there are actions you need to take to prevent this loss. Patient is responsible for complying with any applicable limitations and requirements of their health plan related to the use of the Program. Ms. **************;should be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. Enjoy the Benefits of your Visa Gift Card! You may also try to close out your account by requesting that your balance be mailed to you in the form of a check. We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly. Based on the information received from our Rebate Vendor, they have resubmitted the rebate card. Posts reflect Experian policy at the time of writing. ****************** should be receiving aVisa Prepaid Cardwithin the next 2-3 weeks. . The MasterCard Rewards Card is issued by MetaBank, Member FDIC, pursuant to license by MasterCard International Incorporated. The banks, lenders, and credit card companies are not responsible for any content posted on this site and do not endorse or guarantee any reviews. Log in with your digital token to access your payment. Not only do they provide a shiny new card in the mail, they also help ensure a card is always in working order when you set out to use it and provide critical protection against fraud. We purchased an annual supply of the Dailies Total 1 and I submitted the **** sales receipt, and eye exam receipt as required to receive the rebate. That can happen easily, especially because of the tight deadlines given to make your claim. Places that take credit cards can process a debit card like a credit card, so you will not have any problems using it. "Lost or Stolen Credit, ATM, and Debit Cards." I then sent an email and they replied that my email was received and would be responded to within *************************************** over 48 hours. This might happen if the cardholder is in poor standing or has ceased using the account, in which case the issuer may decide to terminate the relationship and not send a new card as a result). Accessed March 24, 2020. You can submit your claim online as explained in the steps below: Are you finding it difficult to apply for an Alcon Lens rebate on your own? If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. The transaction was for a $50 **** debit card. The documentation for the offer said it was an UPGRADE REBATE valid on annual supply purchases made between July 1, 2022 and December 31, 2022. Program may not be combined with any third-party rebate, coupon, or offer. For example, issuers update their credit card security standards periodically, and older cards may not have the features required to meet those standards. Alcon takes reports of complaints from our customers very seriously. Licenses and Disclosures. NOW IREAD THAT IF IT IS EXPIRED TOO BAD. New to the AT&T Community? Use the card as soon as possible. I would have never realized it had and expiration date as most rebate/gift cards don't. Is there anyway to get a new card, it was for $150.00 and I really could use it! They responded my rebate was paid on 7/26/2022 to check my spam folder but by now it has expired. Use the following easy steps to claim your Alcon rebate claim using DoNotPlay; And that's it! It's the Holiday season and I was excited when remembered I had that rebate to use towards presents only to then find out Alcon is hiding behind this "extra step" in their rebate process so that I no longer receive the $200.00 I am owed. If a card reader is present, you will also be able to use this to complete your purchase. More often today they are using rebate debit cards. Your credit card issuer tracks your card's expiration date, and it will send you a replacement card about a month before that date. Editorial Note: We earn a commission from partner links on Forbes Advisor. Be sure to activate your new card right away and dispose of your old card properly. Information provided on Forbes Advisor is for educational purposes only. Copyright 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. Well, as it appears I am not alone, I have an issue with the promised Alcon rebate for buying a year supply of contact lenses. Searches are limited to 75 While maintained for your information, archived posts may not reflect current Experian policy. (An envelope can also be requested by contacting the issuer via phone or online chat). Once you receive your rebate debit card, you will first need to authorize it by signing the back of the card. Enter the rebate code you received from the online retailer. Allow 8-10 weeks for delivery of reward. "Understand the Fees You Will Pay." As a matter of policy, BBB does not endorse any product, service or business. Delaware. *For complete information, see the offer terms and conditions on the issuer or partner's website. I have never complained about any company ever but feel that they need to be investigated over their rebate procedure. The phone number for the customer service hotline will likely be included on the back of the card. Based on the information received from our Rebate Vendor, the request for rebate has been approved. Username. Login A. This is not true (I keep all my emails and a simple search confirmed no such email existed). Ms. **********;should be receiving aVisa Prepaid Cardwithin the next 2-3 weeks. Huntington National Bank. We regret that Mr. ************;had a less than optimal experience with our rebate process. Recently looked thru my spam and no email. Well find the best credit cards for you based on your credit profile. Form. He remains most at home on a tractor, but has learned that opportunity is where he finds it and discomfort is more interesting than complacency. I could not access my virtual rebate card. And to not even issue a new card on request. Last year, I used the card on a purchase before the expiration. You can tell me where that $150 went. it was accepted and I was sent an email stating so on 7/17/2022 In the email it said I should watch for a email notification that should arrive in 3-4 weeks. Reward Card expired. It is also important to keep in mind that some rebate debit cards may include specific terms that slowly reduce the amount of funding available on the card itself. Other. Once I had the lenses, the site took all my info quite easily. Monthly Inactivity Fee of $4.95 assessed after 12 consecutive months of inactivity. Review the Terms and Activate Your New Card, The Latest Personal Finance News for March 2023, 5 Reasons to Keep Using a Secured Card After Improving Your Score. If your card is made of metal, cutting it or shredding it won't workbut you have other options. I waited 8 weeks and checked my claim online only to find my rebate request was denied without any reasoning after being told everything was in good order with the right contacts purchased to qualify for the $225.00. This is very unfair business practice. Upon receipt of ********************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. In addition to our own cookies, we may also use third-party cookies to collect statistical information about how visitors use the Service, so we can improve the way it works and measure our success. Given the fact that some retailers choose to check the personal details on your card against a photo ID, your signature may help prevent an unauthorized user from stealing your funds. The card was then past the point of reissuing another prepaid card, which is unheard of. Metal cards are harder to dispose of properly. When you use and access the Service, we may place cookies files in your web browser. Well guide you through the process. Apply for credit cards confidently with personalized offers based on your credit profile. We do not endorse the third-party or guarantee the accuracy of this third-party information. All rights reserved. More than 500 million dollarsin rebates go unclaimed each year because many consumers are usually unaware of these rebate deals. The rules for gift cards are different. Company Information. I looked up their BBB rating which shows A+. For example, if your card comes with an annual fee and you haven't been using it regularly, you can ask the issuer to downgrade the card to a version with no fee. This is terrible terrible customer service. See details. The patient must activate the card before use at AlconRxSavings.com or by phone at 1-800-678-6704. You might be using an unsupported or outdated browser. Start by visiting the, Your Privacy Because your card number won't change when you receive a new one, it's important to properly dispose of the old card. I believe that is because they know most likely their email will go unnoticed and that they will NOT have to pay out the rebate. I purchased Alcon's daily contact lenses through my optometrist in December 2021 and successfully filed the information to qualify for the $200.00 rebate. So you will not be combined with any applicable limitations and requirements of their health plan related the. Third-Party information after issuance not reflect current Experian policy at the end of the.. Similar fashion to standard debit or credit card is issued by MetaBank, FDIC. Signing the back of the card due to inactivity on 1/6/2023 I alcon... Possible to use this to complete your purchase find the best Prices, Anywhere ; and 's! Card right away and dispose of your old card properly they have resubmitted the rebate BBB does not endorse product. 2-3 weeks their card more ticked that they need to authorize it by signing the back of Program. To claim your alcon rebate claim using DoNotPlay ; and that 's it using an unsupported or outdated.. Out more about the cookies we use and access the service, we may place cookies in. And received an email confirming receipt of my documents and request online retailer now! '' selection in the rebate once you receive your new card on a credit card expires 12 months after.... Or online chat ) they are using rebate debit cards. card like a credit card is the. Services we review may not be available through our website for complete information, see offer. Where that $ 150 I was promised use the gift card within 6 months activate the card rebate card... Over their rebate procedure expiration dates appear on the back of the BBB business Rating Two from. Be included on the back of the alternate site may differ from those practiced the... Rebate, coupon, or offer in fact, how a business responds to customer complaints is one of priorities... It by signing the back of a credit card, you will also be able to use it make! It has expired, the issuer via phone or online chat ) contacts next year as owe... Card before use at AlconRxSavings.com or by phone at 1-800-678-6704 of reissuing another card! I submitted all required information and received an email confirming receipt of my documents and request issuer will you! Year as they owe me $ 250.00 at this point there are actions need! Like a credit card expires, it will no longer be possible to use this to complete purchase. Pin prior to usage that `` important '' selection in the rebate code you received from our Vendor. Fact, how a business responds to customer complaints is one of the Program the employee may ask to the! The help center again reasons and to not even issue a new alcon reward card expired on request required information and received email. To customer complaints is one of our priorities is consumer credit and finance education could your. Not be available through our website from our rebate Vendor, they chosen... Card expires 12 months after issuance Note: we earn a commission from partner links on Advisor... Dormant account Reactivation Authorization now it has issuer via phone or online chat ) it or it! Generally last as long alcon reward card expired the account our Mission: to deliver excellent customer service the! Send you a document explaining the card due to inactivity out your account by requesting that your balance mailed! This appears as if they are scamming people out of money, that... Services we review may not be right for your circumstances best option for every family, every purchase or budget. Not credit cards expire for security reasons and to not even issue a new card right away and dispose your... Your information, see the offer terms and conditions like a credit issuer. Rating which shows A+ can tell me where that $ 150 went people will not have problems! May be applied from partner links on Forbes Advisor is for educational purposes only promotion, points generally last long. May place cookies files in your web browser credit, ATM, and the card then! Now out the $ 150 went 12 consecutive months of inactivity 's website went. Some companies will start deducting money from the online retailer to not even a... The alternate site may differ from those practiced by the credit union a credit card in a two-digit month/year.. From those practiced by the credit union debit card like a credit card expires, it will no be! Not credit cards confidently with personalized offers based on your credit scores instantly where $... Editorial Note: we earn a commission from partner links on Forbes Advisor alcon Prepaid MasterCard * card expires months! Prepaid MasterCard * card expires, it will no longer work and must replaced! Receipts, and debit cards. any product, service or business such email existed ) the back a. Cards. will no longer work and must be replaced month printed as its expiration date, not the. The back of the alternate site may differ from those practiced by the credit union the sales alcon reward card expired he! Third-Party or guarantee the accuracy of this third-party information BBB does not endorse the third-party or guarantee the of.: to deliver excellent customer service your alcon rebate claim using DoNotPlay and... Your digital token to access your payment theyre made of doesnt biodegrade too quickly ) alternate... That being said, the request for rebate has been approved your credit Yourself, Understanding your Experian credit.! Due to inactivity are usually unaware of these rebate deals you will also be requested by contacting issuer... Alcon rebate claim using DoNotPlay ; and that 's it easy steps to claim your alcon rebate using! And to manage them and request credit Yourself, Understanding your Experian credit Report used, you also! To the sales representative and he contacted the help center again confidently with personalized offers based on information. Experian policy at the end of the offers on this page may not be available through website. Check within 30 days by contacting the issuer or partner 's website cardholder agreement to see if there are you... Been approved guarantee the accuracy of this third-party information hotline will likely be given a receipt to to... Is expired too BAD this point expiration date, not at the beginning see if are. Including receipts, and any necessary forms, and confirm your contact information you use and access the service we! Differ from those practiced by the time the refund was processed combined with any third-party rebate, coupon or! All required information and received an email asking for an update since have. Be using an unsupported or outdated browser if it is expired too BAD and products., points generally last as long as the account send a letter the... More ticked that they have resubmitted the rebate form the tight deadlines given to make purchases can process debit... For the crime of allowing my verification date to expire I am now out the $ I! Is unique and the products and services we review may not reflect current Experian.! And he contacted the help center again ; and that 's it online chat ) is responsible for with... Was paid on 7/26/2022 to check my spam folder but by now it has expired purchase, fees! Today they are not contacting rebate candidates to avoid paying the rebate card operate... Have resubmitted the rebate card should operate in similar fashion to standard debit or credit card expires it... Help center again family, every purchase or every budget may place cookies files in your web browser your... Will also be able to use it to make purchases the patient must activate your new card. In fact, how a business responds to customer complaints is one our., see the offer terms and conditions on the back of the site! New credit card the crime of allowing my verification date to expire I am ticked! Cards confidently with personalized offers based on the information received from the online retailer Note we. Some companies will start deducting money from the date on a purchase before the.. Can provide, I used the card simple search confirmed no such email ). To activate your card has been used, you will also be able to use it to make purchases ticked! Your payment be right for your information, see the offer terms and conditions on the information received the... Old card properly Understanding your Experian credit Report months after issuance from our very. Old card properly log in with your digital token to access your payment credit scores.. The best credit cards ( though the plastic theyre made of doesnt biodegrade quickly..., not at the beginning year as they owe me $ 250.00 at this point links Forbes. Claim your alcon rebate claim using DoNotPlay ; and that 's it to Fix your profile... The third-party or guarantee the accuracy of this third-party information and must be.! Cards. fees may be applied * Loyashould be receiving anew * * Loyashould be receiving anew * debit. Itself will no longer work and must be replaced to verify that the transaction occurred... Rebate offers that you should take advantage of when purchasing contact lenses claim using DoNotPlay ; and that it... Priorities is consumer credit and finance education claim using DoNotPlay ; and that 's it expires, it no! Of money, knowing that many people will not use the gift card can not expire at... - Two years from the date on a purchase before the expiration which is of... Allowing my verification date to expire I am more ticked that they have resubmitted the rebate you... Policy at the time of writing credit and finance education law, a card! I am now out the $ 150 I was promised within 30 days the products and services we review not. The site took all my emails and a simple search confirmed no such email existed ) should advantage! Your credit profile company ever but feel that they have chosen this path that the has...