Sometimes there are a few hundred people self-disembarking. Senior Citizen Cruises: Everything You Need to Know, Exciting Cruise Nightlife Options on Celebrity, Cruise Ship Spas: Everything You Need to Know. There are two seasons in the Galapagos: We have been In a lot of countries and India, by far, was the most difficult. Are kids programs offered while the ship is in port? Those opting for regular will be assigned a time, based on their frequent cruiser loyalty status, the type of cabin they're in or the deck on which their stateroom is located. In fact, Greece is gearing up to be the season's hot European destination (given that Americans are still largely blocked from the U.K. and most countries in the European Union). For all changes that we consider to be minor changes (such as change of stateroom or name changes on an existing booking by way of example only), outside of 69 days from departure (such as change of stateroom or name changes on an existing booking), an amendment fee of 35 per guest per booking will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. Guests dining in Sushi on Five will receive a $35 credit and Raw on 5 will receive a $40 credit towards the food items on their bill. After checking in, you can change your payment method online, at the check-in counter on your sail day, or onboard at Guest Relations. U.S Customs and Border Protection website, Centers for Disease Control and Prevention's Traveler's Health website, https://www.celebritycruises.com/ca/cruise-insurance, U.S. Customs and Border Protection website, www.cic.gc.ca/english/visit/eta-start.asp, https://help.cbp.gov/app/answers/detail/a_id/1094/~/do-i-need-to-apply-for-esta%3F, http://www.celebritycruises.com/galapagos/islands/, https://www.celebritycruises.com/destinations/galapagos-cruises/wildlife, contact your International Office or Representative, Click here for a step-by-step enrollment video, No charges (except for Non-refundable Deposit amounts ). Embarkation day is the first day of your cruise. Started June 21, 2021, By View information on your favorite cruise line. Please notify us at least 60 days prior to sailing. When participating in the Move Up upgrade program, the perks that were booked with the original stateroom category will remain the same on the upgraded stateroom. Yes, casino play is tracked when you use your SeaPass card at the tables or slots. Rob and I just squirmed in our seats. How far in advance can I reserve pre-cruise? If you need to renew your passport, you can do thisonlineor at the Post Office with a Check and Send service. The system obtains a real-time hold for $79.50 ($7.95 x 10 minutes) and initiates the call to the ship. Get chic. If youre not sure what you want to do during days in port, stop by the shore excursion desk for help. Monday, December 18, 2023. Any retail purchases can be paid for by credit cards including drinks not included in the Classic Beverage package. 4D WOD Legs, Back, Chest & Arms in one 30min workout, offered daily 15 Night Fly, Stay & Cruise Holiday with $3000 Bonus Value Including City Stay, Exclusive Package Savings & More. You will need a valid passport and, in some cases, a visa. Can guests request a non-alcoholic drinks package if an individual guest does not drink alcohol or is under the legal drinking age? Luxury Lake Como, Greek Islands and Beyond. Dial: 1-877-266-1020(applicable country code)+1-321-953-9002 (outside the United States) How Many Visitors Travel To The Galapagos Each Year? 4:30 PM. Yes, Drink Packages are active the moment you step on board. A small backpack to carry water and other essentials. Whether you just want to read the latest best-seller, catch up on current events, watch the big game, or just kick your feet up and relax, the lounge is available to you 24/7. There is no appreciable difference in cabin or balcony sizes. Celebrity Cruises ; Athens Disembarkation Time Athens Disembarkation Time. Additional items such as beverages, supplements, food and wine pairings, and gratuities are not included. Alternatively, you may instead visit the relevant embassy in person to arrange the necessary visa. Required travel documents for International Sailings, A valid passport is required for travel. All guests can choose beverages of their choice, with or without alcohol. How do I check in children on another reservation using the Celebrity Cruises app? There was a lot of line butting and grumpy people!!! I'm in the middle of a back to back. All AquaClass staterooms include a spacious private veranda, Exhale bedding, a pillow menu, premium bath amenities, a massaging showerhead, in-room fitness amenities, yoga mats, and wellness TV on demand. . Please note that additional screening may be conducted at the pier or on board, In order to board most tenders safely, guests must be able to take steps and use a collapsible manual wheelchair. In addition to the Passport and Visa requirements indicated on this page, guests are asked to bring with them a second official form of identification in the way of a Passport Card (US), a laminated driver's license or identification card issued by a federal, state, provincial, country, territory or municipal authority. Do we have the option of just rolling our suitcases off in the morning? I have done this quite a few times over the years. Is there a Lost & Found department I can contact? Will Single guests be charged double the supplement, if so, will the extra amount be refunded later? KMooney929. Smart Casual attire can be enjoyed every other night of your cruise. website:Starboard Cruise Services. 1. An email will be sent to remind you about your accounts becoming inactive after this time. Earning more tier points will qualify you for upgrade to a new tier. The guest is informed to proceed to the designated area to complete the luggage inspection. Others prefer to dress up so they can have nice photographs taken of the entire family as you board the ship. Your Naturalist guide will also provide instructions on how maintain this very sensitive environment. Does the Cloud download process impact images purchased at the Private Studio*? Specialty Dining is included for guests of the following Suites: The Retreat Lounge is a warm and inviting exclusive lounge for guests of The Retreat. If you were booked on a chartered sailing that was canceled or embarkation was delayed by three (3) or more days, and you wish to inquire about refunds or future credits, you must contact the third party reseller that sold you the cruise. last port we arrive in Mumbai on Sunday, 12/10, overnight in Mumbai until Monday, 12/12. the last time I went to a show on the last evening. If a guest books their cruise withAll Includedpackage pricing and would like to upgrade their Basic Wi-Fito Premium Wi-Fi, they may do so via our Cruise Planner platform once their booking is within final payment they may do so by logging intohttp://www.celebrity.com/bookedup to two days before sailing departure. Just kidding. For example, on this sailing, Celebrity didn't tell passengers until four days prior to the sailing date that they would need PCR tests in order to board, even if they were vaccinated. They vary by port. Link your reservation to the childs reservation on the app - you'll need the childs name, reservation number, and stateroom number - and then complete check-in for the child. 1500 points. You may also ask our Guest Services Staff to notify our Security Staff if you need to speak with them. Do you require proof of disability to reserve an accessible stateroom? The changed arrangements will then be treated as a new booking. Yes, you can eat breakfast before you leave. Disembarkation. If port pricing is available for the day and time you wish to book, pricing adjustments will be applied when the service is added to your cart. In addition, power wheelchairs and mobility scooters can not be taken on tenders unless roll-on capability is available. is there any provision made for passengers with late flights ? Many of the passengers are already anxious about their far too early flights and would trample their own mother to get to the portal. If we miss we have two other flights we could take. Upon embarkation your Casino Host will communicate to you when and where during the sailing the event will be held. Elite members and above also receive a complimentary 30 minute massage. Adults who are not the parent or Legal Guardian of any minor child traveling with them are required to present the child's valid passport and visa or the child's birth certificate (original, a notarized copy or a certified copy) and an original notarized letter signed by at least one of the child's parents. Any advice and . We are sorry to hear that you are missing a personal item. If you are a Captain's Club member but not a member of the Crown & Anchor Society, and plan on sailing with Royal Caribbean, or you are a Crown & Anchor member but not a Captain's Club member and plan on sailing with Celebrity Cruises, please call the Captains Club at 1-844-418-6824 if within the U.S. orcontact your International Office or Representativeif outside the U.S. to enroll in the equivalent tier. This is a U.S. Department of Homeland Security (DHS) program. Please note that accessible transportation may be limited or not available outside the United States. No, only AquaClass guests receive complimentary access. Guests removed from a Celebrity ship pursuant to this policy, are responsible for their own accommodations and transportation home, at their expense. The group size varies depending upon the tour(s) you choose, you can enjoy slow paced tours with 4-10 guests or large group excursions with up to 45 guests. Copyright 2023 CruiseExperts.com, All rights reserved. No, we do not issue check onboard. We will review special circumstances out of your control that may affect your ability to sail on a case-by-case basis. Will there be Refundable and Non-Refundable Fares forAll Included? No, smoking is not allowed at The Retreat. I have done this quite a few times over the years. A full menu including pricing can be found in each stateroom. They can help make sure your dining experience on board is as easy as possible. Which itineraries are applicable forAll Included? Your holiday begins with a two-night hotel stay in Siem Reap, complete with a tour of Angkor Wat, the world's largest religious monument. We just get out of the terminal, make a left hand turn and get the first cab we see. (2:43 p.m. EST) -- Celebrity Cruises is giving cruisers sailing out of Port Everglades the option to enjoy their ship a little longer on disembarkation day via a new program called "Extend Your Stay." Also, please remember to provide your membership number when booking a Celebrity cruise to ensure you receive your Club Points and benefits while sailing. Was not a problem last time as we tacked a couple of days at the end of the cruise but this time we need to kill a few hours. The disembarkation process was the same as a typical cruise. Another cruise embarkation tip if you want to get to your room as quickly as possible is to pack a handheld that you can carry on the stairs. You can experience several unique specialty restaurants and enjoy great savings when you purchase one of our Specialty Dining Packages for your cruise vacation aboard a Celebrity cruise ship. Celebrity Cruises requires that all guests travel with a passport that is valid for at least six (6) months beyond the end of their cruise. All Included is a pricing strategy that includes three amenities (Tips, Basic Wi-Fi and Classic Drink Package) in your cruise fare. To avoid long lines at security and the check-in desk, plan on getting there right when boarding begins. No refunds will be given to individuals who fail to bring proper documentation. Cloud downloading is a simple and convenient way for you to download and make final selections of your purchased digital photos online after the cruise. Unfortunately, we cannot process post-cruise orders for Photos or DVDs from Celebrity cruise ships. Celebrity has closed-circuit television cameras located in hundreds of strategic, public locations throughout the ship but not in private staterooms, public restrooms or private spa areas. How do I know which fields are mandatory when checking in on the app? Digital check-in eliminates additional touchpoints at the terminal during embarkation and helps to ensure you can board as quickly as possible. Yes, they are conservative but it can give you some peace. Before leaving home, take a few minutes to familiarize yourself with the required travel documents you will be asked to provide prior to boarding the ship. The name of the parent(s) and the child must be linked through legal documentation. An 18% gratuity is added to Specialty Dining Covers at the time of purchase. Package prices may reflect an additional tax for certain ports or itineraries. They are trained on applicable U.S. Department of Transportation (DOT) disability regulations and our policies and procedures for guests with disabilities. Minimun bets on tables start at $5 (select tables). How many drinks can I order at a time with a Drink Package? Enjoy complimentary beverages, gourmet bites, and a stylish place to unwind in style, along with the services of a dedicated concierge. When travelling to the EU, youll need to have at least 6 months left on your passport to travel to most countries in Europe. To make this process easier, you can print off luggage tags at home from your cruise account at the same time you check in. we have found self disembarking to be stressful. 8600 E. Rockcliff Road In most cases you'll find that it is completed in 30-45 minutes of arrival. Here's what impressed me, and why I'm already planning a trip back. It differs with every cruise line, but there are varying rules regarding how many people . A Guest Account will also, allow you to manage your cruise vacations. 50 earned redeemable points equates to $1 in free play or promo chips (minimum $5 in point redemption required). Followers 0. Note this package is not available on all ships. last port we arrive in Mumbai on Sunday, 12/10, overnight in Mumbai until Monday, 12/12. Specialty restaurants do fill up, especially on days at sea or early departure port days, so dont delay and miss out on the chance of dining at the restaurant of your choice. The casino staff will be happy to assist you in letting you know how many tier points you have earned and how many are more are needed reach a higher tier. This bed produces a weightless effect and allows the body to be placed in eight different positions for ergonomic workflows and seamless techniques used in this choreographed massage. You can often find special embarkation day offers for the ships specialty restaurants. We understand that some of our guests want to be sat together onboard their flights. We recommend bringing a sweater or light jacket in case you get chilly in colder climates, or a hat and shorts if youre cruising to a tropical destination. Activities are provided for children and teens 3-17. If you are considering travel on a cruise ship, please review the latest CDC guidance. To that end, I'm embarking on another Celebrity sailing later this month, departing from Athens on Celebrity Apex. Cruise review , rated 3.6 out of 5 stars by member marybethg Feel free to contact the Blue Chip Club office atBLUECHIPCLUB@CELEBRITY.COM, or 866-461-7170 Monday thru Friday from 9am 7pm est. Please click on the link below, so that we may assist you in beginning the process of locating your item. Yes, we accept service dogs. If your loyalty number is already associated with your account, its available in the app. Self-Defense Gear, including handcuffs, pepper spray, night sticks. During the warmer months (February through June) it can be very hot on shore excursions. Other times the fee is $6 per hour per child. You can download the Celebrity Cruises app at no charge from the App Store or Google Play. If you have never been on a ship or it is your first time with this cruiseline I recommend you go for their procedures may be a little different then what you are use to from another line. Caroline Fanning (49), a solicitor from Foxrock . Learn more about ourcruise drink and beverage packages here. If guests are able to take steps to get into motorcoaches and can maneuver in a standard hotel room, they may be accommodated. These luggage tags have your name and stateroom number on them and can be stapled around your luggage handle. It is possible for you to earn between 2 and 24 points per night depending on your stateroom category. You cannot change a purchase after getting off the ship. Cruise lines are eager to be back in business, and they have a lot riding on the success of the upcoming U.S. restart. We believe those Crystal guests will receive back their deposits regardless, but we want to give them added assurance. Simply call 1-877-RETREAT, and The Retreat Concierge will assist you with your booking and help plan and arrange every moment of your vacation before you even set sail. The cost for onsite cruise port testing starts at $99* per person. Do You Use Certified Guides And Naturalists? All package prices will have a static exchange rate for each per day price correlating to the currency of the booking. Legal Information | Privacy Policy. It takes several hours for all the passengers to leave the ship, once the ship docks at its final destination. Even if you preclear Passport Control on arrival, you can only clear Customs when you leave with your luggage. Charges for late cancellation of cruises (days prior to sailing / charges per person): Except for Galapagos Packages and Sailings. Should you earn enough tier pointsthrough December 2019 your new earned tier benefit will continue for another 18 months (through June 2021). Please check your Celebrity Today for service hours once onboard. Yes. 1 tier point is earned for $1 wagered on a slot machine, $2 wagered on a video poker machine or for every $8 in table games play regardless of game type. Just follow the guidelines youll see when you're checking in: No hats, no angle shots, no closing your eyes, nobody else in the photo, and smile. A ship's officer will ensure that appropriate security and medical personnel, if necessary, are immediately sent to your location to assist. 1-530-749-9655 Ext 4605. We are developing a web portal for you to check your tier and expect it to be live by the end of 2018. customerservice@royalmp.com. To maintain the serenity of The Spa, we ask you to silence your mobile phone. The Retreat Lounge also features complimentary beverages, food menu, and afternoon tea. What health paperwork is required for service dogs? Does Captains Club offer reciprocity with other Royal Caribbean Cruises Ltd. brands? Ruby, Sapphire and Amethyst guests now have the ability to earn up to $10,000 in free slot play or table promo chips. It takes just a few minutes to acquire the tags and fill out your information with the porter. In some ports where visas may be required and may be purchased in-transit, the ship personnel will assist each guest to secure a visa and charge the guests' onboard account a one-time nominal fee. The Retreat Lounge is available 24/7. If you meet this criteria, please order one photo package online and speak to a member of the Photo Gallery when you arrive onboard to have this arranged. (Excluding Galapagos itineraries) Seeourlatest cruise deals here. Discounts are available on any spa service including the Persian Garden (excluding Medi Spa and Retail). be last off. By star81, April 30 in Celebrity Cruises. Does this change how I view my photos during my voyage? We provide boarding and departure assistance with wheelchairs to guests with mobility disabilities. Grab some al-fresco bites by the pool, or head to the buffet for a variety of options. Copyright Cruise Blog Media LLC 2023. Yes. The Casino beverage package is essentially the Standard beverage package but limited to the casino only with a few minor changes. Guests may only order one drink at a time. Automatic daily gratuities may be adjusted at the guests discretion onboard at Guest Relations. You should also check when your passport was renewed.If you renewed a 10-year adult passport before it expired, extra months may have been added to its validity. All you need to do is scan your keycard as you exit the ship. :o. 3. While we are no longer shipping the tags, the digital option allows guests to travel with as many bags as they prefer. Yes. Miami Beach, FL 33139 Usually the main dining room is open. We are not able to link accounts before you arrive onboard. They also give instructions about what to do IE fill out the customs form etc. The time you can board your cruise varies depending on what kind of stateroom you have and what time your cruise departs. This is non-redeemable for cash. What benefits does the Blue Chip Club offer? Someone definitely did NOT stop by the martini bar that night for a farewell drink;). 70 days or more before departure deposit only (including any increased deposit amount for any advanced purchase flight tickets. Celebrity automatically adds gratuities** to guests onboard SeaPass account, except for guests in Excluded Bookings*, as defined below, in the following amounts for sailings commencing on or after October 17, 2022: A 20% gratuity will be added to all beverages, mini bar purchases and beverage packages. But if one members points are higher, the other members balance and tier will be lifted. First, at the bottom of your dashboard, click the View my cruises button. Were here to answer any questions you may have and are happy to assist. If you don't have an account, you can create one right in the app. Celebrity Cruises has a variety of Drink Packages available. These areas usually include a variety of lounges, dining . It's nearly impossible to get cruise line land staff to fix onboard billing mistakes. Do you offer accessible Cruisetours in Alaska? Children ages 13-17 may come and go as they please. How can the guide assist me with my mobility needs? However, for guests comfort and convenience, it is recommended that they limit the number of items they take. Low Deposit. Please note:Xpress Pass guests whose cruise departs from ports in the United States are required to be at the pier and checked-in no later than 60 minutes prior to the published sailing time or you may not be permitted to board. If you do, instructions on how to access and view photos will be sent via your personal email after your cruise. If its been a while since your last cruise vacation, you might need a refresher on what you can do on embarkation day that can benefit you for your entire cruise, from special offers at the spa and little known dining tips to ways make vacation even more fun for the kids. Are Drink Packages available on all sailings? Groups were called at certain times . 7 nights ON CELEBRITY MILLENNIUM. You can add your boarding pass to Apple Wallet. Our ability to accommodate guests with disabilities in the Galapagos Islands is limited. The ships do not have elevators or accessible staterooms. The stay late program you mention is only uses on z limited number of european itineraries, if it's even in use at all. Dial the appropriate number above. No, only guests of The Retreat may access The Retreat Lounge. How do I contact a friend or family member aboard a Celebrity cruise ship? Romantic Rhine River and Greek Island Discovery. We made a few changes to this benefit. How many printed photos will I receive if I order the "All Your Digital Photos + Prints" package? The vehicle used on this type of tour is adapted with an access ramp (or lift where available). Galapagos is one hour behind mainland Ecuador. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Unfortunately not. Toggle navigation what happened to beth williamson It's all part of our commitment to innovation and continuous improvement in every aspect of our business. We ARE the original Cruise Experts. The European Health Insurance Card (EHIC) will no longer be valid. COVID has changed the assembly process, so getting off still needing an elevator may be slower. . 8034 NW 14th St. By policy and by law, all such allegations are reported to law enforcement, including the FBI, and they can and do board our ships to investigate and prosecute. A re-sealable plastic bag to prevent water damage to cameras and other items of that nature. If there are no viable options, we will work with our airline partners to accommodate you on a flight to the next available port, where you may legally join the ship. We definitely do! Then, on the top left of the Cruises page, you can search for a reservation and add a cruise. Voter registration cards or Social Security cards are not considered proof of citizenship. The call is connected to the ship. If I check in online can I view my Xpress Pass on the mobile app? How many of you have suitcases by your door already and how many of you haven't even started packing?" Get glamorous. Are There Any Medical Documents Necessary Or Restrictions Before Sailing? What Is Included In The 10-Night Or Longer Cruisetour Packages? I never packed so fast in my life! And guests are asked to follow the Smart Casual or Evening Chic dress code in the Celebrity Theater for all evening performances. If you require it print off the copyright release formherewhich will allow you to make copies of your digital or printed photos. KMooney929. Both the person who was originally due to take the holiday and the person who actually does so, must make sure that the administration fee and any charges/costs (see below) as well as any amount which is still due to be paid for the holiday, is paid in full before the change will be made. *Calls cost 7p per minute plus your network access charge. 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