Please ask your friend to check their junk mail. Postponed and Cancelled Events. . Group discounts may be offered but do not apply to all events. Juniors Junior tickets apply to ages 5-14yrs inclusive. Some events allow children up to a particular age to attend for free in the company of an adult, others require all patrons, regardless of age, to hold a ticket. Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). Do I need to be logged in to see 'My Events' and if so how do I know? There was a spelling mistake in the email address entered. <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S>> Ticketek does not offer refunds or exchanges as a result of a change in your personal circumstances or due to external factors such as, for example, adverse weather. . Some pages may contain a virtual tour and a seating map for that venue. Ticketek may not replace tickets where seating is unallocated (general admission tickets); You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. VIP PACKAGE: Can event notifications and location services be turned off from the Ticketek app? The user in this instance may view the Mobile Ticket on a desktop computer via the link in the confirmation email and print the barcode, or can visit the box office on the day of the event. If you have been forwarded your Mobile Ticket from a friend, you can add it to your Ticket Wallet by tapping the Share and Save button at the base of your ticket. At venues using turnstiles, scan your Ticketek mobile ticket by placing your mobile phone with barcode displaying under the turnstile scanner. An adult must accompany children under the age of 12 while within the venue. Ticketek is an absolute disgrace - how they are allowed to continue to trade in Australia is beyond belief. Some events, however, may have a ticket limit applied; you would have been informed of this on the event page, Each event will have different delivery options, however where available, we recommend choosing ezyTicket or Ticketek Mobile Ticket (see below for details). The original expiry date still applies to any balance remaining on your voucher. Why does the app ask to use your current location the first time it's opened? With new big air formats, breakthrough ramp technology and innovative judging criteria, Nitro World Games has shifted the landscape for both athletes and the industry alike since its 2016 debut. FORMULA1 ROLEX AUSTRALIAN GRAND PRIX 2023 Collector tickets are not available to those without a valid Australian address. Secure your seat and don't miss out on the Victory atmosphere. Yes - you can forward one or all of your tickets to any phone of your choice (consult the user manual for your particular handset for instructions on how to do this). How to buy visitor tickets. You may also want to check venue, promoter and Ticketek event pages for any age recommendations. This production features musical theatre performers appearing as themselves. As a result, there are strict operating procedures which are adhered to in order to ensure security and crowd control of the event. The Website Terms of Use and the Ticketek Australia Privacy Policy are incorporated into these Terms and Conditions. It will be Ed's first tour down under since his record breaking 2018 Divide Tour, which saw Ed smash the record of the highest selling tour in history, with a phenomenal 1,006,387 tickets sold across Australia and New Zealand alone. In an New Zealand first and unique to Ticketek mobile ticket, you'll have the option of sending every person in your booking their own individual ticket via Text. As an ex transport worker I lost count of how many people tried that trick with concession cards that were not entitled to them. Am I able to 'top up' my Ticketek Voucher with more credit? Mobile tickets will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. How do kids tickets work? Trending Articles > Ticket Dispatch Schedule Ticket Dispatch Schedule > How do I contact Ticketek? n& ^!$xsC1 E(nnK!d* 8p^38 |w _>c*)iS. 2023 ProductReview.com.au Pty. Please note: The My Ticketek member must be the credit/debit card holder when booking tickets online. Ticketek's ticketing system is able to set/limit the number of tickets individuals can purchase to an event at the request of an event organiser. Accessible Seating This will do damage to Afterpay's reputation but they don't seem to care much either. I am traveling the country and have a New Zealand address but my billing address is overseas. Presented by: I ordered a digital download, CD and/or DVD with my ticket purchase, how do I receive this? Visit the Ticketek Groups page for more information. On the 2 of the tickets it says 340 now, Im trying to buy NRL GF tickets but when I finally get in to select their is no option to choose, They didnt even have any this morningThey said the codes I was given didnt work eitherIts beyond me why NRL sell there tickets through them, its giving the game a bad name. Ticketek recommends that you select Registered Mail for these events where available. Refundable tickets are an add on option available for customers to purchase during the purchase of their event tickets. Event promoters decide whether or how to offer concessions and children's tickets, and certain venues are affected by alcohol licensing laws so minors can not attend. You will need to provide some form of ID if you are requesting tickets be reissued, so that staff can access your Ticketek account details. You will need to make sure you purchased your tickets with a My Ticketek account so that your tickets will appear on Marketplace. ezyTicket - your ticket is emailed to you in PDF format. DATE. Tickets are $10. - Ticketek website. On arrival, simply present your mobile ticket for scanning to gain entry as usual. The following concession policy applies to the sale of daily ticketing during the 2023 Toyota AFL Premiership Season and the 2023 Toyota AFL Finals Series; Please note: During the members pre-sale Club members are required to purchase a finals ticket that is equivalent to the type of membership that they hold (i.e Adult members can only purchase an Adult finals ticket). EVENT. Can I buy tickets from unauthorised sellers such as online auction sites like eBay? Refunds, Payments and Exchanges. The new 'My Events' section on the Ticketek homepage lists events that match your region and genre preferences. Am trying to purchase 3 Tickets for Mary Poppins the Musical using AFTERPAY and the Ticketek msge read unable to process so cant proceed, check details and try again later. On any smart phone, go to ticketek.co.nz in your mobile browser to view the mobile site. Note that as the website is looking across all price categogies, the ticket prices can't be shown until you have also selected your quantity and delivery method, Select a price category from the drop down if you want to purchase tickets within a specific location of the venue. If you have not recieved your tickets yet, please check the contact details you chose for delivery on your order and contact Ticketek via phone on 0800 842 538 or fill out their customer service form here. Ticketek - Visit this page - phone: 1300 665 915. Can I still access the full site on my phone if I need to? My Ticketek Ticket Delivery. If you haven't received your SMS after 24 hrs, please contact the Ticketek Call Centre on 132 849. WHAT YOU NEED TO KNOW. If your question has not been answered in any of the FAQs above, please complete the Ticketek Online. Ticketek Gift Vouchers cannot be redeemed for tickets to events where it is a condition that a specific credit or debit card is required to complete the transaction - for example a Visa Entertainment pre-sale. Adelaide Oval is back at 100% capacity for 2022! This will also save your preferences so 'My Events' contains content relevant to your preferences on your next visit. Ticketek doesnot recommend purchasing tickets from any unauthorised ticket resellers as the tickets may not be genuine or may be cancelled by the event organiser. You can click the View Map button to view the section of the venue where your seats are located, If the tickets allocated are for seats with a restricted view, you will need to check the box to acknowledge this. So low-and-behold it was clear that my mistake was clicking to print at home , obviously it didnt like it because I was trying to book using the mobile app. SYDNEY SIXERS TICKET INFORMATION. No, Ticketek Gift Vouchers are not reloadable. BUY TICKETS INFO. Ticketek has also been an active participant in various government forums relating to ticket scalping and has also over the years worked closely with Live Performance Australia on this issue. If you raise the ticket for 18 years it'll grow into an adult. How do I make a wheelchair or Accessible Seating booking? It wasnt my job to call them out on it but it was fun listening to some of the bullshit they came up with trying not to get fined by inspectors questioning them. If you require assistance to purchase tickets you can call our team on 1300 544 486 who will be able to talk you through the process. Reserved seating tickets may be replaced with a Lost Ticket Voucher available from the Venue Box Office 1 hour prior to show time. If you arrive late, you may not be admitted until a suitable break in the event. Children aged 3 and under as at 1 January 2023 are entitled to enter the ground at no charge; however they must not occupy a seat. It doesn't say anywhere on ticketek lmao . We recommend you open your ticket prior to arriving at the venue to ensure it quickly loads when you are entering through the turnstile. How do I check the balance of my Gift Voucher? How can I get Ticketek to sell tickets to my event? Can held seats be purchased through any other channels? Browse through the seven featured genres by clicking on the tabs near the top of the, When you see an event that interests you, click on either image or title to visit the page dedicated to that event, If you're interested in a VIP experience, either corporate or as an individual, select. This message is displayed when there is either an inadequate number of tickets to fulfil your request for adjacent seats eg. Each ezyTicket PDF attachment represents an individual ticket to the show, with its own unique barcode that must be scanned for entry. Hi have made 2 appointments to talk to someone at Ticketek and have had no one ring. The Mobile Ticket delivery option will be displayed with the existing delivery options when it is available. Your confirmation email will include all of your delivery details, plus your customer information. Junior . Ticketek acts as agent for the Seller in the sale of all tickets. We recommend that you confirm with your venue whether they have an existing ticketing agreement. It does, it's 14 for most events. Where do I select Mobile Ticket delivery? endobj Your original SMS may take a short period of time to arrive when a popular show is on sale due to the large demands placed on our systems. Just enter the unique Voucher ID on each voucher until you reach the value of your purchase price. In the spirit of reconciliation the AFL acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. There are no guarantees. When I buy and send mobile tickets to my friends, do they need to download the Ticketek app? With a focus on superior customer service, innovative products and market-leading technology, Ticketek processes more than 18 million tickets to over 5,000+ New Zealand events per year. What are the reasons I can request a refund if I have purchased Refundable tickets? BOOK HERE 03 9299 9873. If you're not signed in already, you'll be asked to sign in (or register) now. You will need to provide some form of ID so that the staff can access your Ticketek account details. Find Tickets. Any value that remains on your Ticketek Gift Voucher once you have completed your purchase will remain on that voucher for your future redemption. Some shows might choose a short hold period of thirty minutes or one hour, others may prefer to allow seats to be held for several days. Once tickets are added to Passbook, simply open the Apple Passbook app. If you find yourself at the venue and unable to access your ticket on your mobile phone, please visit the Box Office and they will be able to help you. Invitee A changes their mind and does not proceed with their purchase. I have news.. AFTERPAY worked .I experimented with the print option field. How do I gain entry to the venue using Passbook? National Rugby League - Rabbitohs. The date was changed ( it was in march now october) and I applied for a refund as my son has school camp on the new date. Accessible Booking and Customer ServicePatrons with accessible booking requirements and additional service assistance requirements can contact the relevant ticket agent as outlined: TicketmasterFor accessible booking needs please visit the following Ticketmaster page for information here. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. Customers in New Zealand can purchase tickets by calling the Ticketek New Zealand Call Centre on 0800 842 538 and ask for . What if an event is cancelled or rescheduled, who do I contact for a refund if I have selected Refundable tickets? You can redeem your Ticketek Gift Voucher online by: Ticketek Gift Vouchers may also be redeemed in person at a Ticketek Agency or over the phone through the Ticketek Call Centre. Can I use a device larger than a mobile phone (e.g. If they are using an iPhone they have the option to 'Add to Ticket Wallet' (they will need to download the app to view the ticket in their wallet). You'll be able to purchase tickets from either Ticketek's Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. Add to calendar Saturday, October 08 2022, 6:00 PM Saturday, October 08 2022, 6:00 PM America/New_York Int Monster Jam Stadium 2 Saturday, October 08 2022, 6:00 PM TBA, Sydney, Australia Feld Entertainment customerservice@feldinc.com Int Monster Jam Stadium 2 - Saturday, October 08 2022 1440 Int Monster Jam Stadium 2 at TBA on How can we help you? Children aged 3 and under as at 1 January 2022 are entitled to enter the ground at no charge with a ticketed guardian; however they must not occupy a seat. 12. Persons aged 15 and over as at 1 January 2023 are classified as an adult, unless they hold valid Concession identification. No. Platinum. Ticketek is concerned that the unauthorised onselling of tickets will have significant detrimental effects on the availability and affordability of tickets to consumers and genuine fans. How old is a junior ticket for ticketek? The Payment Form will display detailed information on your ticket purchase. But they never answered the emails.And that was a few months ago now. ticketek junior ticket age. 1 - 15 years inclusive. ----- - Children aged 6-14 years at 1 January 2020 are eligible to purchase a junior ticket. How do I update my credit or debit card details once they have been saved? Delivery differs depending on the event, please refer to the specific delivery information on the event page of the event you purchased for. Tickets for Lightnings home games can be purchased online only in 2022. In particular, the following form part of the Sellers terms unless otherwise specified: SCALPING WARNING: The resale of tickets in certain circumstances is governed by ticket sales legislation and may attract criminal penalties. You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). In most cases, tickets must be returned to the place where they were purchased. Please comply with any stated ticket limit for this event. Children under 4 are admitted free of charge provided they do not occupy . In providing these services, Ticketek owns and operates . How does Ticketek remember my preferences when I return? Featuring hit songs from Cinderella, The Lion King, Moana, Encanto and many more, join us as original Disney film footage is projected live on the big screen. Note that General Admission tickets, if lost may not be replaceable therefore we again recommend ezyTicket or Ticketek Mobile Ticket, or registered mail where available, On occassion you will also be asked to complete the Ticketek safeguard ("Captcha"). Ticketek Contact Centre. You have the option to invite as many friends as you like via Facebook or email to purchase the reserved tickets. No, the credit card pre-fill feature simply gives you the option to save your card details. Children age 3 and older require a ticket. Safe, Fast and Verified . Children 3 years and under. I did this because my daughter is not good on stairs, hope this helps., make sure you ask to pay extra for refundable me , just in case of sickness so can get some money back. There is a limit of $1,000 worth of Ticketek Gift Vouchers that can be redeemed per transaction. Did you get any resolution? 6:00 PM. I have received a Gift Voucher for a particular event, how do I redeem this through Ticketek? Tickets will go on-sale through TM.com. Tickets may not, without the prior written consent of Ticketek and the Seller, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. Mobile tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 0800 842 538 ahead of the event day to do so. Have more questions about Ticketek Gift Vouchers? You can select a quantity of tickets in more than one price type e.g Adult, Child etc. Ticketek mobile tickets can also be added to Apple's Passbook for iPhone users with iOS6 or higher installed. Has anyone been able to get their Ezy ticket reissued with a new code? Ticket limits apply to ensure fair access to tickets for fans, and as a measure to minimise ticket scalping. RAC Arena, Perth. How do I redeem my Ticketek Gift Voucher? Placing seats on hold and redeeming them is limited to online transactions only. Ticketek Online Terms of Use and Privacy Policy. . Realistically the only risk you're taking is that they'll tell you to fuck off and people around you may tut. This can be accessed using the 'Share and Save' button on the mobile ticket. I would still like my tickets mailed to me at my overseas address, is this possible? By attending the event, you and each attendee in your group acknowledge and agree that you each may be filmed and/or recorded and you each give permission to the Seller and Ticketek to use your image, likeness and voice obtained at the event in all media throughout the world for any purpose and without any compensation. Get in touch with The Gabba Membership Department. Who can use a Family ticket? Has anyone got any ideas on what I can do? Children 3 years and under. Get your tickets from Ticketek. When tickets are no longer available the event will be displayed as Allocation Exhausted.". I am having trouble logging in and cannot retrieve my password using the forgotten password facility? [deleted] 6 yr. ago. The new Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. Why is your site permanently unavailable. Yes, if you need to visit the full site on your phone for any reason, you can access it by hitting the "Standard Site" link at the base of all pages. Enter the required information in the fields provided. Please contact your local venue regarding possible seating accommodations for your specific needs at the time of ticket purchase. An invitee purchasing seats can select up to the maximum seats currently remaining for the group. Yes, if you don't log in you will see a selection of national events. Ticketek Gift Vouchers look just like a regular Ticketek ticket. How do I save my credit or debit card details? %PDF-1.5 As seating arrangements may change without notice, the Venue Maps should be used as a guide only. Ticket Scalping - patrons who have purchased tickets in a manner which in any way breaches section 30C of the Major Sports Facilities Act 2001 (Qld) may be refused entry to the stadium. If you would like your event to be one of these, we would love to hear from you. 6 yr. ago. Where concessions are applicable, suitable and valid identification must be provided for collection of tickets and at the event. The app also uses your location to alert you of events currently being held at specific venues. How can I receive my Ticketek Gift Voucher? Age Restrictions: Disney 100: The Concert is not recommended for children under the age of 2 years. Tickets purchased during a pre-sale will be available for collection after the advertised general public on-sale date. Further details in the disclaimer. Will I see personalised content on the mobile site? Pass-outs may be issued at the discretion of the Stadium management. So for example if you are attempting to purchase tickets in a Visa Entertainment pre-sale, but your saved credit or debit card is a MasterCard, you won't have the option to finalise payment using your saved card. To locate a Ticketek Agency or Box Office select, Click on your chosen State to view the agencies and box offices in that region. 1) 1x VIP Ticket A person must have the appropriate form of concession to purchase a concession ticket. You may be required to submit to a search of your person and/or possessions before entering the event. For any issues accessing your mobile ticket, please see Ticketek Box Office at the venue on game day. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. chevron_left. If you enter it incorrectly more than 10 times, no further Voucher IDs will be able to be entered for the remainder of that transaction. Details will be communicated directly to the ticket purchaser if an event is cancelled or rescheduled. This is just another way of conveniently storing and viewing your mobile tickets. Invitee B purchases the two seats they were assigned at step (b). What will happen if the barcode is sent to a non-smartphone? Hi Shirley, exactly!!! Tickets for NBL games: buy Sydney Kings NBL single game tickets at Ticketmaster.com. Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR. When you visit ticketek.co.nz you will now have a completely personalised experience with tailored content appearing based on your location and genre preferences. Dispatch commences on Monday, 6 March 2023. Be required to submit to a non-smartphone arrangements may change without notice the.: the Concert is not recommended for children under 4 are admitted free of charge provided they not! Have news.. Afterpay worked.I experimented with the existing delivery options when it is available get. Without a valid AUSTRALIAN address general public on-sale date 's opened for NBL games: buy Sydney Kings NBL game! 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