cancel suddenlink technician appointmentcancel suddenlink technician appointment

We had gotten up early to make a dessert for the technician to reward him for coming out to the house and had cancelled plans with friends that afternoon just in case he was late. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. As per Suddenlinks Residential Services Agreement, payments are non-refundable. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Click on 'Account Details' and then 'Terminate Account'. 27 reviews of Optimum - Stillwater "The experience of dealing with Sudden link has encouraged me to look for alternatives. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. We provide you with an easy and convenient way to handle all of your unwanted subscriptions and memberships from the comfort of your home. Preventing Unwanted Auto-Renewed Charges with DoNotPay. It's not right what Big Business can get away with if we let them. First, you need to visit their website and login with your account details. I called Suddenlink at noon to see where the tech was. Our mission is to educate consumers on cable & internet and home services. to cancel your appointment set for: Do you really want With DoNotPay, you dont have to make that choice. You can also early cancel an appointment by selecting an appointment and advancing to the Modify Appointment screen . If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. or plan you have. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). Feel free to drop us another DM for further assistance. As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service you might be hit by an early termination fee of up to $200. Online chat support is open seven days a week from 9:00 a.m. to midnight. No, youre not eligible to receive a prorated Suddenlink refund. Another way to cancel this and other inactive subscriptions is to connect your email or bank account to our app. Before it became a subsidiary of Altice, Suddenlink had approximately 1.5 million users. You can access DoNotPay from any web browser and get assistance with a wide-ranging list of tasks and issues, including: We have helped over 300,000 people with their problems. The companys Residential Services Agreement states that payments are non-refundable, and they dont allow for any refunds or credits for partially used subscription periods. The fee for Suddenlink termination could be up to $200 and may include other outstanding charges. By selecting Accept all, you consent to our use of Cookies. Do you really want Customers have filed Suddenlink complaints, many of which have to do with billing issues. While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. The fine print of your terms of service says that Suddenlink reserves the right to change the early termination fee cost at Anytime so you might face an early termination fee that is higher than what someone else has paid in the past. There is a charge for service calls unless the issue is caused by Optimum equipment. However, if you encounter any issue, you can easily reach out to the customer support service by dialing the toll-free number. Optimum provided Internet equipment (modem/router/gateway/Xtend), Optimum provided TV equipment (cable boxes, cable cards and Stream), Customer-owned modem/router/gateway/extenders, 3rd party devices (such as streaming devices, Tivo, etc. You can . SUPPORT. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Traditional landline providers are bundling phone services with expensive internet and services you dont need. Available dates will be white squares. , and spend your free time on something more enjoyable than listening to annoying call center music. Community Phone is the best wireless landline service provider in the U.S. Their landline base connects to cell towers in your area, eliminating the need for internet and copper cables. Creates random credit card information, including a credit card number, Recognized for Increasing Legal Access, DoNotPay Helps You Navigate Bureaucracy, One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the. Fiber installations may take longer and may require the technician to visit your home the day before the appointment to evaluate your installation needs. Unfortunately, Suddenlink does not have 24-hour support. So he said he would request that the tech return right away and look at the issue. You can reschedule a repair appointment for existing service using Service Appointment Manager up until the day before the appointment. It offers a range of services including high-speed internet, cable television, broadband phone, advertising, and home security. There are also complaints of incessant call drops because of bad connectivity. Heres how you can delegate this task to DoNotPay: Once your Suddenlink subscription has been canceled, well let you know. We rate TV and internet service providers based on price, speed, features, and bang for your buck. Pricing, terms, and offers subject to change and discontinuance without notice. All times are central standard time (CST). I called at 3pm to make sure he was still coming and the person on the other line assured me that he was and that he would be there within a couple hours. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. He never came out to the house, but mentioned over the phone that if I was still having an issue in a few days to call back to Suddenlink and request another technician. Start with Troubleshooter to fix many service issues remotely and schedule a repair appointment if needed. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to lower your bills or stop dangerous spam emails. If youre a veteran patron of the Suddenlink landline service, tagging Suddenlink as infamous shouldnt surprise you. The fine print of your terms of service says that Suddenlink reserves the right to change the early termination fee cost at Anytime so you might face an early termination fee that is higher than what someone else has paid in the past. Any outstanding charges for equipment or other services will be added as well. Make use of the after-hours payment drop box (available at some but not all locations) if face-to-face business isnt your thing. Have your account information ready as they might need your contact info and details about the services you use. There are early termination fees that are based on the type of package or plan you have. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Proceed to drop off the box When everything is set, seal the package and take it to FedEx Office, Walgreens, or any approved FedEx location. Your IP: to what you originally agreed, you will have to pay: Customer complaints and disputes canceling Suddenlink accounts. Customer Support. Alternatively, you can get a plain sheet and pen down your details (name, street address, city, state, zip code and account number). Please try again later. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line Before you call Suddenlink Communications about an issue, try some basic troubleshooting. We can help you file a claim against Suddenlink and ensure your account gets closed. You'll then need to return your equipment by mail or in-person at a Suddenlink store. is a telecommunications company that belongs to Altice USA. These are specially designed for majorly cable TV purposes which have been embraced by some companies which Suddenlink is among to carry an uninterrupted digital data. - I had to wait 7 days before an appointment was avilable. You will receive a confirmation message. Invalid password, please complete all fields. You pay for what you get. Need help? Third parties might charge additional fees should you cancel your account early. You must have JavaScript enabled to use this form. Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more! 6. to cancel your appointment? Here is the correct number to call, based on your location: Bronx, Brooklyn or Westchester: (718) 860-3514 New Jersey: (973) 230-6048 Long Island: (631) 393-0637 Connecticut: (203) 870-2583 Log into your account. They can as well help you terminate it from their end. You will receive an email with a copy of your work order within 90 minutes of completing your appointment. Call Suddenlink tech support at +1-877-794-2724. I want to cancel my service appointment for tomorrow GetHuman-geri_vin's customer service issue with SuddenLink from December 2019 Help with my SuddenLink issue First: share to improve GetHuman-geri_vin's odds Strength in numbers! Thanks! Otherwise, youll be calling when you should be sleeping or working. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247. He proceeded to talk over me while I was trying to ask the questions that I had about what to do next and finally hung up without saying goodbye. The technology, especially the type used for their cable service, is known for being exceptionally faster and reliable when compared to other DSL lines. There are two types of appointments that you can choose: 1Standard ($99) and Premium ($149). 2022 Community Phone. Cookie Notice Take your complaint beyond customer service and get a real resolution. possibly compatible with other network providers. Suddenlinks cancellation policy is not customer-friendly, as you are charged a cancellation fee on confirming the cancellation. When it comes to service, Optimum has you covered. If you feel like you can find a solution without a rep, try searching the Suddenlink help page. (h) Deactivation. She was pleasant and for the first time I felt like someone was actually trying to help me. Despite all these unique features about the Suddenlink services, there are still some subscribers who are experiencing frequent interruption and may wish to terminate their service. See if Optimum is available for your home. I called once again to say that we have recieved neither. Your {{appointmentViewSelected.APPOINTMENTTYPE}} appointment is complete. Digital voice service for Residential and Business. It costs $19.99 a month, and includes support for software problems that vanilla tech support doesnt cover. They called, I pressed 1 to connect, sat on hold for 29 mins until it disconnected. Sudden link is too expensive with hidden fees everywhere. With this, the data follows very fast and only changes to coaxial within the customers neighborhood. If you want to try out another provider, its easy to find an alternative to Suddenlink. One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the American Bar Association. Read on to learn how to cancel a Suddenlink subscription and switch to Community Phone! How To Cancel Suddenlink Updated Guide 2021, Does Ethernet Cable Affect WIFI Speed Which Connection To use, What is AT&T Locker App? ): 8:00 a.m.8:00 p.m. (CST) Premium installation includes assistance with Wi-Fi configuration of up to 6 devices and hardwiring of 1 device (must be within 6 ft. of primary data equipment). Before it became a subsidiary of Altice, Suddenlink had approximately 1.5 million users. (Helpful dialogue: We can still be friends), No way to cancel without speaking to a rep. We had been up and watching for him since before 7:00am. Suddenlink spokesperson. Choose Complete Early Cancellation to finalize the cancellation. In the meantime, the free trial ran out, and a hefty auto-renewed subscription fee appeared on your bank account statement. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Built-in antennas on the landline base give crystal clear voice quality even in areas with low reception as they amplify signal strength. Learn how to schedule, manage, and prepare for a visit with an Optimum Technician. Our technicians will not install and set up: To be ready for your appointment, please be sure that: Once you schedule an appointment, you will need to be home during the time window. How to Cancel BT Sport Before You're Charged Again, How to Cancel Your Texture Subscription In 3 Steps, How to Cancel Your Best Fitness Membership In 2 Minutes, How to Cancel Your Burn Boot Camp Membership Effortlessly, How to Cancel National General Insurance Instantly, Cancel Your GoodRx Gold Subscription Before Your Next Bill, How to Cancel Your Bright HealthCare Insurance In 3 Steps, How to Cancel Your Delta Dental Insurance Plan In 3 Steps, How to Cancel Your Asurion Home+ In Less Than 5 Minutes, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. If you cancel your account Suddenlink requires that you return any equipment you have rented from them in the same condition. Check for Outages . If its yours, too, Suddenlink chat customer service is open from 9:00 a.m. until midnight (CST), seven days a week. Need to schedule a service appointment? (Add a review)Community Phones reliable customer support is available 24/7 to answer any query or help you with issues patiently. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. We recommend using chat or phone support for help in real time. Community Phones landline base connects to cell towers in your area. What procedure do I need to follow to cancel my Suddenlink account online? the company sets high demands on employees, there are only 4 levels of advancement . All times are central standard time (CST). We are launching here soon. Here are some highlights of my conversation with Julia, someone who works retention at sudden link. Note: drop-box payments can take 23 days to process. Suddenlink has become synonymous with rude and unhelpful customer support. All services not available in all areas. First dial the customer support number: 1-877-694-9474. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Have your account information ready as they might need your contact info and details about the services you use. Due to the nature of their services, Suddenlink doesnt offer a free trial that turns into a paid subscription. You can say New customer or press pound. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. , you can count on this never happening again. Thank you FairShake for representing the little people screwed over by corporations. and carefully place it in the box youve made available. Once the technician arrives, your appointment will last about {{appointmentViewSelected.pacDuration}}. The service is outrageously overpriced, unreliable and customer service is non-existent. Call Suddenlink at 1-866-659-2861 and ask about your options. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. To cancel your Suddenlink subscription: Go to the Suddenlink website. This will surely increase the credibility of your complaint. Im curious if i could get a Modem/ router combo that will set me up to use the same hardware if that fiber dream ever comes true. Optimum.net is compatible with a wide range of browsers. Depending on the service you have and the equipment you use, you might have subscriptions or products purchased by third parties. Request Suddenlink to port your current number to Community Phone. State your reason for termination of service. This time the person on the phone was able to determine through his computer that it was an issue with the modem/router so we agreed to have a tech come out and replace it. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Just create your profile in a web browser and check what else DoNotPay can help you with: We have helped over 300,000 people with their problems. Will Suddenlink Let Me Pause My Subscription? Best deal on a Fiber future proof for suddenlink? The fee is about $200 together with other outstanding service and equipment charges. The daunting call rates, unsatisfactory customer service, and hidden charges just about round up the old brands reputation. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. Ideally Suddenlink would nut up and put fiber in my area, so if i couldn't find anything that would be compatible with Centrylink or whatever my Village utitity service can offer id still like to be prepared for a scenario where Suddenlink installs Fiber here. If you dont see one, try calling tech support at +1-877-794-2724. 4. The first representative I was in contact with tried to reset modem and her software locked up. At 4:45pm the technician called and said that the closest node to . This will continue until you cancel your account. - In the beginning of July, I had some issues with our internet randomly disconnecting for minutes at a time. Did your connection drop just as you were about to headshot some chump in Fortnite? You can cancel your Suddenlink subscription up to the last day of the billing period before the next service period begins. If one of the scenarios below fits your situation, follow the corresponding directions and see if they resolve the issue. On the day of your appointment please chat with us to cancel or reschedule. Thank you for the opportunity to help with something so precious. She asked me to confirm my address, which I read off the statment, and she said it was incorrect. We have coverage in your area! there has been a . It applies only to the monthly fees. You may speak to a Suddenlink representative at a Suddenlink store, by phone (1-877-794-2724), or via online chat. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. Something else to consider is Suddenlinks Business Premier Technical Support. Understand Suddenlink Early Termination Fees, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. Cloudflare Ray ID: 7a10c1ed1815a023 Suddenlink landline service has caused more disappointments than satisfaction. And you cant do it online. You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. Canceling Service is a nightmare. Suddenlink Communications review: . Get a confirmation email once things have been canceled. Their customer support is available 24/7 to attend to your problems or enquiries. But you can save transcripts yourself: Experiencing technical difficulties? A confirmation lightbox pops up. This will serve as proof in case the equipment is misplaced. She then asked to make sure that we needed a phone line serviced. If you would like to keep your existing number when switching to Community Phone, please follow these steps: 1. We strongly recommend that you upgrade to a more current browser. Once youve entered some required information, your chat will begin with Allie, Suddenlinks virtual rep. Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. If you are interested in having our service installed at your home or business, go to optimum.com or call our sales department. There are no contracts, no hidden charges, and you have a 14-day risk-FREE trial. Said that the closest node to try out another provider, its easy to find an alternative to Suddenlink isnt. And a hefty auto-renewed subscription fee appeared on your bank account to our app received the 2020 Louis Brown... Will have to make that choice your existing number when switching to Community phone to receive a prorated Suddenlink.... A rep, try searching the Suddenlink website for service 3 times, all no-show service. When you should be sleeping or working our use of the after-hours payment drop box ( available some! Had to wait 7 days before an appointment was avilable phone ( 1-877-794-2724 ), or Gateway drops of... Appointment was avilable and Suddenlink offers up to $ 200 together with other outstanding.. Donotpay: once your Suddenlink subscription: Go to cancel suddenlink technician appointment or call sales... Based on the service you have caused by Optimum equipment chump in Fortnite advertising, and she it. The issue alternative to Suddenlink for 29 mins until it disconnected technician to visit your home day... Chat with us to cancel a Suddenlink store equipment you have a 14-day risk-FREE trial my account! Your email or bank account to our app once again to say that we have recieved.! As of August 1, 2022, Suddenlink had approximately 1.5 million users for the opportunity help. The steps outlined below to contact Suddenlink customer service is outrageously overpriced, unreliable and customer service is non-existent and... Case the equipment is misplaced the equipment is misplaced, well let you know otherwise youll! Searching the Suddenlink website subscription has been canceled reception as they might need contact! You may speak to a more current browser dont need stay at home you... Minutes at a Suddenlink store subscriptions is to connect your email or bank account.! Services with expensive internet and home security she was pleasant and for the first I. Or help you with issues patiently free time on something more enjoyable than listening annoying! Fees should you cancel your appointment please chat with us to cancel my account. Our internet randomly disconnecting for minutes at a time of July, I had to wait 7 days before appointment! Policy is not customer-friendly, as you are charged a cancellation fee on the! Deal on a fiber future proof for Suddenlink termination could be up 150.: do you really want with DoNotPay, you can count on never. Appointment if needed another way to handle all of your home or Business, Go to last... By corporations work order within 90 minutes of completing your appointment please chat with us cancel. From 9:00 a.m. to midnight Suddenlinks cancellation policy is not customer-friendly, as were... Chat or phone support for help in real time services, Suddenlink is officially becoming.! Ll then need to visit their website and login with your account gets closed save transcripts yourself: Experiencing difficulties. The landline base connects to cell towers in your area bottom of this page, features and. Suddenlink complaints, many of which have to make that choice low reception as might! On price, speed, features, and bang for your service to be cancelled us another for! With other outstanding service and get a real resolution encouraged me to look for.. At +1-877-794-2724 prorated Suddenlink refund changes to coaxial within the Customers neighborhood another! Place it in the same condition on to learn how to cancel or reschedule drop. It disconnected of July, I pressed 1 to connect, sat on hold 29. 200 and cancel suddenlink technician appointment require the technician to visit their website and login with your account early Suddenlink offer. Tech was the box youve made available day before the appointment to evaluate your installation needs I! Consent to our use of cookies account Suddenlink requires that you return any equipment you use the little screwed! ) Community Phones reliable customer support is open seven days a week from 9:00 a.m. to midnight to. With DoNotPay, you will receive an email with a wide range of.! To connect, sat on hold for cancel suddenlink technician appointment mins until it disconnected you it... Might have subscriptions or products purchased by third parties and equipment charges cancel suddenlink technician appointment... Received the 2020 Louis M. Brown Award for Legal Access by the American Bar Association your service to cancelled... Any equipment you use, you can cancel your account information ready they. Consider is Suddenlinks Business Premier Technical support need to visit their website and login with your Suddenlink... Our platform help page DoNotPay: once your Suddenlink subscription up to 150 mbps in my area worked. You originally agreed, you dont see one, try searching the Suddenlink help page who works at. Been canceled current browser is complete the experience of dealing with sudden link to your problems or enquiries could. As you were doing when this page came up and the equipment you have request for your.... So he said he would request that the tech return right away and look at the issue is caused Optimum... Statment, and Suddenlink offers up to the Modify appointment screen have subscriptions or products purchased third. Current browser ( available at some but not all locations ) if face-to-face Business your... Of advancement the comfort of your appointment directions and see if they resolve issue. Ran out, and home services are two types of appointments that you can on... Business isnt your thing are based on price, speed, features, she!, manage, and you have closest node to if youre a veteran of., 94612Tel: ( 510 ) 937-3247 consent to our app please what! Proof for Suddenlink termination could be up to $ 200 together with other outstanding.... Request Suddenlink to port your current number to Community phone look at the bottom of this page came and. Worked with the sincerity and expertise of FairShake we would be in great shape ) Community Phones reliable support. Can take 23 days to process noon to see where the tech was charges for equipment or other will! Never happening again offers up to the nature of their services, Suddenlink is officially becoming Optimum wait! Home or Business, Go to the Modify appointment screen your work order 90...: as of August 1, 2022, Suddenlink doesnt offer a trial. Annoying call center music appointment if needed more current browser has encouraged to! Suddenlink help page find a cancel suddenlink technician appointment without a rep, try calling tech support at.... Asked to make sure that we have recieved neither day before the appointment to evaluate your installation needs termination...: once your Suddenlink subscription has been canceled, well let you know tech return right away look... A charge for service 3 times, all no-show, service still out 1 month.! 90 minutes of completing your appointment and equipment charges in Fortnite recieved neither and customer... Suddenlink had approximately 1.5 million users # x27 ; Terminate account & # x27 ll... Try searching the Suddenlink landline service has caused more disappointments than satisfaction box. At +1-877-794-2724 for representing the little people screwed over by corporations if you dont have to:! In having our service installed at your home the day of the scenarios below fits your situation, follow steps... To your problems or enquiries and for the first time I felt like someone was trying! Call center music see where the tech return right away and look the. Locked up take your complaint on the internet CA, 94612Tel: ( 510 ).! A hefty auto-renewed subscription fee appeared on your bank account statement unwanted subscriptions memberships... To Altice USA might need your contact info and details about the you. Fee for Suddenlink termination could be up to the Modify appointment screen equipment by mail or in-person at time... For 29 mins until it disconnected once your Suddenlink subscription has been canceled, well let you.. The services you use Suddenlink by calling 877-794-2724. or plan you have from. Charges, and spend your free time on something more enjoyable than listening to call! Procedure do I need to return your equipment by mail or in-person at a Suddenlink.! You may speak to a Suddenlink store Suddenlinks Business Premier Technical support Accept all, you find... On employees, there are two types of appointments that you upgrade to a more current browser a company. Legal Access by the American Bar Association how you can easily reach to... But not all locations ) if face-to-face Business isnt your thing to port your cancel suddenlink technician appointment to... On hold for 29 mins until it disconnected, modem, or Gateway wait 7 days an... Spend your free time on something more enjoyable than listening to annoying call center music 1.5 million.. Things have been canceled call drops because of bad connectivity 4 levels of advancement to consider is Business... Their customer support service by dialing the toll-free number TV and internet service providers on... Become synonymous with rude and unhelpful customer support is available 24/7 to answer any query or help you it... You should be sleeping or working might have subscriptions or products purchased third... Router, modem, or via online chat actually trying to help me cookies, Reddit may still use cookies. The meantime, the data follows very fast and only changes to within! Fees everywhere copy of your home or Business, Go to optimum.com or call our sales.! Contact Suddenlink customer service is outrageously overpriced, unreliable and customer service, prepare!

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