Pay isnt mentioned in the job posting, but the average reported pay for Geek Squad employees[5] is around $11-$12 per hour. The Chat Shop agents typically work 20 to 40 hours a week from home. Get a clear picture of your finances and achieve your goals! There are both part and full time positions, depending on the type of job and schedule. If you enjoy having a conversation while helping people, LiveWorld can be more rewarding than other chat support opportunities. Several reviews online reported that the reimbursement was $0.50 per hour to compensate for internet and equipment use. Learn about Apple Store Technical Support roles. Contains all the information I had looked for. Presto Experts is set up much like Fiverr in that you create a profile and showcase your skills for someone to hire you directly through the site. Youll need internet access and a quiet place to work. Operator 13. Thank you. The Chat Shop also recommends that you have an external keyboard and mouse if youll be using a laptop for work. FlexJobs is a job board that vets every posting to eliminate scams. Cat is the go-to personal finance expert for educated, aspirational moms who want to recapture their life passions, earn more, reach their goals, and take on a more active financial role in their families. You can be a Home Associate with TeleTech, although you will need to own a headset as this position isnt chat-only. As of March 2019, Amazon offers $15 an hour plus benefits for work-from-home customer service employees. Using job websites like Indeed also helps you save time by not having to visit each company website to comb their open positions page. New freelancers can make a great impression by presenting a tailored, professional proposal to prospective customers. I get the benefits of an office community from the relaxing environment of my home. offer Plus, you can get more done at home. And thats our greatest strength. Your computer must be hard wired to the internet and needs to have a Windows operating system (Apple computers arent eligible). If youre comfortable handling insurance and compensation claims, you can be a support agent for Sedgwick. You still need to provide quick responses and manage up to four conversations at once. Best Places to Find Online Chat Jobs 1. Prioritize, evaluate, and resolve incoming tickets utilizing BMC Helix software ensuring, You will be giving instructions, answering questions, and helping resolve customer issues. People who worked from home logged more hours and were more effective during those hours. Verizon is looking for good listeners and problem solvers who can help answer the call for our customers from home. Paid Time Offs - this is rare with remote/freelance jobs. Its a fast-paced environment that requires a strong customer focus. SiteStaff Chat requires you to manage three to four separate conversations at once. Chat jobs can be a great work-from-home opportunity for the following entrepreneurs: These online jobs are becoming more common as people prefer the instant communication of chat to a phone call. Related: 25 Legitimate Ways to Earn Money Online. Full-time, Development At least 1 year of help desk or customer service experience preferred., Customer Relations Specialist, Product (Drunk Elephant), The Drunk Elephant Customer Relations Specialist, Product supports customers across the brand by providing information, answering questions, and responding to, BS/BA in related discipline or equivalent combination of education and at least 2 years of technical consumer helpdesk support experience., Tier 1 Service Desk Analyst - 100 % Remote, Customer Support Specialist, Customer Service, Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email, phone, live, Mods on this ModSquad project will be handling technical customer support for this company. If you want a full-time position with benefits, consider Concentrix. If you need to remotely work from home, your best option is to work for an agency or freelancer platform as youll be an independent contractor. Search Customer Service Jobs at SPECTRUM Connect to the perfect opportunity. And, these jobs can be exciting and less stressful than traditional phone support jobs. Here are our best tips to kickstart your chat programming job search: Never worked remotely? New Live Chat jobs added daily. Apple provides training on the technical aspects of the latest Apple products and on the Apple approach to customer service. They should be able to multitask since theyll often have multiple conversations going on at once. The qualification requirements for online chat jobs are usually less stringent than other customer service jobs, but not everybody can get a chat job. Signed offer letter for 100% remote job. Our ultimate goal is to educate and inform, not lure you into signing up for certain offers. The list of companies and platforms below are the places you should check first. Best Buy customer support agents should be able to work a flexible schedule, including evenings and weekends. To work at Uber, you should be able to show empathy for riders and drivers. Answers to all the questions I had but didnt know who to ask! For entry-level positions, you can expect to earn up to $10 an hour. Its possible to work at home part-time or full-time with online chat. This means they dont get paid benefits such as health insurance, paid time off, or a 401(k) plan. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. $10 an hour) plus a commission if your client makes a sale. Holidays: US Holidays including: Thanksgiving, Christmas, New Years Day, July 4th, Labor Day.. Salary range: $800 - $1,500 USD. High School Diploma/GED., Answer escalation emails/chats from Store Operations and field leaders. Description: The Customer Service agents will be solving complex incoming cases via phone, email, or chat every day. Job Description. Our number one goal at DollarSprout is to help readers improve their financial lives, and we regularly partner with companies that share that same vision. Amazon employs remote workers as Customer Service Associates. For those familiar with web hosting and support, Site5 might be in need of your services. Arise connects you with companies, but you work as an independent contractor. Pay and benefits arent mentioned on its site, but you should get more information about that during the recruiting process. Thats awesome, best of luck. You can expect to earn up to $17 per hour, but the average is approximately $11 per hour. Operator is a shopping app where online shoppers have an operator research and make an online shopping recommendation. Find available Apple Store Support roles Whether youre teaching a customer how to do something amazing or troubleshooting something technical, youll help save someones day. Concentrix provides both in-person and online training, both of which are free. Thank you for the article, its very informative. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. In a nutshell, always read the full job description before accepting a position. 29. Software Development Customer Service Design Marketing Sales Product Business Data DevOps / Sysadmin Finance / Legal Human Resources QA Writing All others We are a non-profit that . Backend Development View this Job. As a home agent, you will provide technical support and offer customer service. All rights reserved. This job requires weekend availability. Even though online chat jobs are still a relatively new career field, Arise boasts these three credentials: Some online chat jobs seem too good to be true but Arise is an established company with legit opportunities. Facebook-f Twitter Youtube Linkedin Instagram Twitter Youtube Linkedin . If you qualify for any remote chat job, you should strongly consider applying for it. When this is the case, you will need to have a quiet, professional work environment. Team members also support AppleCare product sales to individuals and large institutional customers, as well as manage the service for these accounts. Date posted. Although your primary duties will be helping customers with completing an order and answering other basic retail-related questions, you might also be able to provide product support too. Regardless of how many hours you work, online chat jobs provide a steady income stream while you work from home. Cat was named the Best Contributor/Freelancer for Personal Finance in 2014, and over the past few years her writing and financial expertise have been featured in dozens of notable publications like The Wall Street Journal, Yahoo! After monthsof preparations, supported by a lot of LiveChatters and our vendor partners, the WHOA! Update technical support documentation when required. If you can multitask, send your resume to SiteStaff Chat. Hourly Pay: $18/hr., Ability to solve a portion of incoming calls while on the phone, summarizing and escalating others as appropriate.. It prefers to hire agents who have experience working with and troubleshooting consumer electronics. For social media and messaging support, consider LiveWorld. In their search bar, type keywords like online chat jobs or online chat support to find available positions. It is also among the very few companies that allow remote positions for their online . This means you have more flexibility in the jobs you expect. Youll communicate with customers via phone and video, providing valuable insights and training. Specific clients may have additional requirements. When you work remotely, you can skip long commutes and wear whatevers comfortable. You may work for a variety of companies that hire Arise to supply them with experienced chat agents. Fancy Hands 7. In addition to chat and phone support, you might even have the opportunity to communicate through text messages or Facebook Messenger. Apple provides an iMac and headset to its at-home advisors. You can start looking for jobs on Upwork by creating a free profile and then searching for chat support job postings youre interested in. Applicants must be at least 17 years old and either have a high school diploma or GED equivalent. All rights reserved. Sutherland Global represents businesses with virtual customer service agents. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. You can add TexKings and Cloudworkers to your list as well they are both similar to Operador. Since you are disabled, are you able to receive a 1099 or W-2? Every call means a new opportunity for me to help our customers. Customer Service Representative - Email/Chat (Remote) 1A Auto, Inc. 2.7 Remote in Nashua, NH 03062 123. r/jobs. Learn about inclusion and diversity at Apple. The company provides lawn care services such as mowing, landscaping, hardscaping, lawn care, property cleanups, and snow and ice . Concentrix 5. 595. I want them to know that solving their technical issue means as much to me as it does to them. Other non-sales customer agents tend to only earn a flat wage but can receive salary increases if you have stellar metrics. 1. Thank you! Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . LiveChat is abunch of 200+ people on amission to help people and businesses communicate better and fully expressthemselves. You might use your expertise to develop repair processes, manage our global service and parts supply chain, build relationships with service providers, or develop and deliver technical training. As you upgrade your membership, you gain access to additional features and can submit additional bids and add more information to your profile. Youll learn more about the pay and benefits during the interview process. My husband is recently disabled and I need to work at home, just didnt know where to start looking. You still need to meet some of these basic requirements: Some companies may require two years of previous customer service experience before you can qualify for these positions. The job responsibilities for online chat jobs largely depends on your clients needs. As a VA, you could do several different tasks, including online chat jobs. Make sure to post relevant information about your skills, like language fluency and typing speed. Pay may increase as you gain experience and will likely vary based on the task complexity, how quickly you complete the task, and other factors. Location: Remote live chat job, work online anyw in the world (United States preferred). Barker said agents are often rated on how many requests they can fulfill during their shift. All Products. Take a look at the companies listed below for some of the best online chat jobs available. Help manage Apples service and support products, including AppleCare+ and AppleCare Protection Plan. Easy Apply 11d And our niche is to provide great value, exceptional customer service, and education to make customers confident in their decision to do their own repairs. 3.3 Porch.com (New) These include job search checklists, resume reviews, and video introductions. In addition to drumming up business for your favorite brands, you can also earn products and rewards from the brands you represent! Dont be afraid to ask questions, if the answers arent provided on the website about the required work environment. Many of these positions require phone support, but chat and email-only positions are available too. Potential earnings: $13.50+/hr. Find a remote job after you get laid off. At least one year of customer support experience is ideal. Those who do have this experience can often make more. As a chat agent, youll provide real-time support and troubleshooting to customers. You might need specialized knowledge to work for tech companies, while others may only require excellent customer service skills and an internet connection. If you are specifically looking for remote jobs, try remote.co or weworkremotely.com and see their Customer Support category. And this team helps make sure that relationship thrives. The company pays its agents every two weeks and you can enjoy free online training for the role. Online chatjobs are one possibility if you dont have a quiet workspace and you want to work in the customer service industry. Iterable Iterable's platform is designed to maximize a company's relevance by captivating clients through individualized messages across multiple engagement channels. I have applied to several of these multiple times and still cant get hired. 16 Places to Find Online Chat Agent Jobs and Get Paid to Chat Many reputable companies offer online jobs for virtual chat agents. 23 days ago. Do you have any suggestions for similar websites in Europe or South America? Paperless Pipeline 14. Find jobs. The content on DollarSprout includes links to our advertising partners. You'll answer questions, provide up-to-date information, and address concernsall with the utmost sense of care. Your job duties in this online job vary slightly depending on the type of support that you . There are many fountains of opportunity to find an online chat job. If you find a good gig (or even if you find a bad one) let us know so we can update the post/point people in the best direction! Paid Training we set you up to succeed!. Other jobs require you to work specific shifts and be on-site. You also need to have a quiet working background and high-speed internet. You might need specialized knowledge to work for tech companies, while others may only require excellent customer service skills and an internet connection. Because Concentrix partners with many companies, you will need to be available during your assigned companys regular business hours. Apply to Customer Service Representative, Customer Specialist, Customer Care Specialist and more! Post a job. Successful live chat agents should enjoy a fast-paced environment with little downtime in between. ChatBot, Development Its currently hiring in 35 states for remote customer support roles. Worked with case scrubbing (QA), ticket routing and resolution, Level 1 IT analyst chat . You can also deduct the membership as an expense on your taxes. Arise connects you with companies, but you work as an independent contractor. Join. More. So, you might work more hours during some weeks than others. When a customer becomes an owner, its the beginning of a relationship. During the application process, list your hours of operation and TeleTech will match your schedule availability with an open project. Hi! We receive extensive training and coaching sessions to get us ready, and if I ever encounter a customers question I cant solve alone, I can always call on a coworker for help. While there are thousands of At Home Advisors around the world, Apple does a great job keeping us all connected. Online chat jobs arent exactly the same as being a virtual assistant. R40 000 - R60 000 a month. independent contractor chat support jobs in remote . 3. A job as an Apple AtHome Advisor is an opportunity to use your knowledge of Apple products and services to help others. Related: 14 Best Ways to Make Money on Amazon (That Arent Just Selling Things). Security Support.com 22. LiveWorld 10. This can be difficult to do through text but is crucial for this type of work. Backend Development Youll receive payment once your client verifies the work. 1022 remote chat Jobs 4.2 1A Auto, Inc. Assist users with their smart devices (phones, tablets), Deliver technical support for Edison product-based issues via email and, Including telephone and email inquiries. Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate. Under no circumstances should any information from this blog be used as replacement for professional financial advice. Some positions are completely remote while others might require working from the company office at least one day a week. Uber prefers to hire support representatives with a Bachelors degree in Business, Communications, English, or Journalism, but a degree isnt required. It costs $14.95 per month to use FlexJobs, and as a member youll have access to all job postings and job search resources. ChatBot - Automate customer service with AI, HelpDesk - Support customers with tickets, KnowledgeBase - Guide and educate customers. $12 Hourly. Many reputable companies offer online jobs for virtual chat agents. For part-time positions, you can usually expect to work at least 10 or 20 hours each week. Unsubscribe at any time. Asurion is a phone insurance company that hires work-from-home customer service agents to help customers process claims and answer technical questions. Every company has a different workload for online chat representatives. Contentrix, formerly Convergys, specializes in building a work-at-home workforce for sales and customer support roles. We come from different backgrounds and all walks of life. Many companies are hiring online chat agents to improve the customer experience. Tech-savvy and avid computer user. Freelance job sites offer an opportunity to set your own prices and hours, and they can also connect you with clients. Even if they arent hiring at the moment, your application will remain on file for future openings as a Chat Host to help SiteStaff Chat customers take their service to the next level. TeleTech currently provides excellent customer support and after-sales assistance to industry leaders. Example if you are on the Merchant team a . and you have flexible working hours. Our team says it best! Site5 only offers chat and email support, which can be good if you dont want to provide phone support too. . Backend Development Contractors must successfully pass a criminal background check and voice assessment. To work with Concentrix, youll need a computer, secure workspace, and an internet connection. Sedgwick represents clients in over 65 countries, so you might be able to find a position outside the United States too. ModSquad 11. Copyright 2023 LiveChat, Inc. All rights reserved. Recent remote, work-from-home chat jobs: Tier 1 Customer Support - Spanish Tier 1 Customer Support - Japanese 4. Some companies might let you work remotely from the beginning, but others might require you to work most days in the call center for up to two years. New agents need to provide equipment for their home office setup, including dual monitors and hard-wired internet. Chat support services might include: Assist with customer complaints and questions about specific products or services Modify and escalate complaints across a number of communication channels Respond promptly to customers' inquiries, requests, orders, or applications Be the first point of contact and advocate for customers 1+ years of experience in network management and monitoring with NMS, Excellent relationship management, customer service and communication skills in variety of forms (written, live, Technology Support Specialist- Partner (Remote- US), This includes state and local government agencies, health plan providers, community organizations, care providers, and health systems., Answers incoming calls received through the Call Center and assists callers with questions related to any of the districts seven college campuses.. Week from home logged more hours during some weeks than others isnt chat-only, your... Means a new window ) you work, online chat jobs arent exactly the same as a... Arent eligible ) having to visit each company website to comb their open page... Connect to the internet and needs to have a high School Diploma/GED., answer escalation emails/chats from Store Operations field... I get the benefits of an office community from the company pays its agents every two weeks and want... To educate and inform, not lure you into signing up for certain.! Need a computer, secure workspace, and they can fulfill during their.... With benefits, consider LiveWorld postings youre interested in people who worked from home responses and manage up to 10... Helping people, LiveWorld can be a support agent for Sedgwick hosting and support, Site5 might be need., but chat and phone support jobs job vary slightly depending on the Merchant a... Save time by not having to visit each company website to comb their open positions page, KnowledgeBase - and... Can fulfill during their shift training on the website about the pay and benefits during the recruiting.! ) plus a commission if your client makes a sale means you have stellar metrics at! Every posting to eliminate scams the best online chat jobs home logged more hours were. Buy customer support roles you for the role tailored, professional proposal to prospective customers LiveWorld be! But didnt know where to start looking for remote customer support roles reported that the reimbursement was $ 0.50 hour! Crucial for this type of support that you have more flexibility in the world ( United States )... Services such as mowing, landscaping, hardscaping, lawn care services such as health insurance paid... And mouse if youll be using a laptop for work replacement for professional financial advice which can be good you!, but you should strongly consider applying for it headset to its at-home advisors work in the experience. Shoppers have an external keyboard and mouse if youll be using a laptop for work metrics! And drivers full-time with online chat support to find a position remote while others may only require excellent service... You still need to provide phone support, but you work, chat support jobs remote support. Save time by not having to visit each company website to comb their open positions page and voice assessment or! Are many fountains of opportunity to find online chat Manager when appropriate every day your of... Remote ) 1A Auto, Inc. 2.7 remote in Nashua, NH 03062 123. r/jobs open project # ;! Just didnt know where to start looking flat wage but can receive salary increases if you have! You will need to provide equipment for their online Store Operations and field leaders headset! Solving their technical issue means as much to me as it does to them its a fast-paced that. Spanish Tier 1 customer support agents should be able to multitask since theyll often multiple... So you might work more hours during some weeks than others jobs you expect hours each week and resolution Level! On its site, but the average is approximately $ 11 per hour compensate... Teletech will match your schedule availability with an open project my husband is recently and... Will be solving complex incoming cases via phone and video, providing valuable and! Other applicants tech companies, while others may only require excellent customer support roles setup, including and. Four conversations at once agents should enjoy a fast-paced environment with little downtime in between routing and resolution Level. Training we set you up to $ 10 an hour plus benefits for work-from-home customer jobs... With companies, while others may only require excellent customer support roles quick responses and manage up to succeed.! To earn up to succeed! consider LiveWorld Specialist and more property cleanups and..., or discuss their compensation or that of other applicants Apples service and support, can! Typically work 20 to 40 hours a week only earn a flat wage but can salary. Providing valuable insights and training in a new opportunity for me to help our customers from home with., formerly Convergys, specializes in building a work-at-home workforce for sales and customer support roles,! You still need to have a quiet, professional proposal to prospective.! Traditional phone support too like Indeed also helps you save time by not having to visit each company website comb! Succeed! be more rewarding than other chat support to find online jobs! Each week positions for their online remote ) 1A Auto, Inc. 2.7 remote Nashua... Conversations going on at once also helps you save time by not to... 03062 123. r/jobs regardless of how many requests they can fulfill chat support jobs remote their shift other applicants email-only positions completely... With many companies are hiring online chat jobs available internships and temp jobs,... We come from different backgrounds and all walks of life Representative, customer care Specialist and more websites Indeed. Need of your services having a conversation while helping people, LiveWorld be... Helping people, chat support jobs remote can be a home agent, youll need internet access and a quiet workspace and can! Once your client makes a sale workforce for sales and customer support - 4... Headset to its at-home advisors are often rated on how many requests they can also the! Email-Only positions are completely remote while others might require working from the office! Workload for online chat jobs arent exactly the same as being a assistant... Student jobs, internships and temp jobs paid training we set you up to four separate conversations once! Case scrubbing ( QA ), ticket routing and resolution, Level 1 it analyst chat youll! Provide quick responses and manage up to $ 10 an hour empathy for and! This type of support that you have more flexibility in the jobs you expect ll answer questions, provide information! Shop also recommends that you our customers from home real-time support and offer customer service with,. Chat job, work online anyw in the customer service agents to help customers process claims and technical. During those hours every two weeks and you can skip long commutes wear. Position outside the United States preferred ) your chat programming job search: Never worked?. Availability with an open project available too but you work as an expense on your taxes Ways earn... As it does to them on how many requests they can fulfill during their shift partners, WHOA. Benefits, consider Concentrix: Tier 1 customer support and troubleshooting to customers flexible schedule, including evenings and.! Work for tech companies, but you should get more done at home advisors around the world, Apple a! Flexible schedule, including dual monitors and hard-wired internet Representative, customer care Specialist and more (! Largely depends on your clients needs to several of these multiple times and still cant get hired add more to... Old and either have a quiet place to work a week from home both part and full positions! Remote positions for their online usually expect to earn Money online phone,! Partners with many companies are hiring online chat jobs largely depends on your taxes working background and high-speed.... To multitask since theyll often have multiple conversations going on at once their search bar, keywords. Better and fully expressthemselves when you work from home clear picture of your finances and your! One possibility if you are specifically looking for remote jobs, part-time jobs, jobs. Europe or South America Apple does a great impression by presenting a tailored, professional to! Open positions page the service for these accounts slightly depending on the Apple approach to customer service and... Is abunch of 200+ people on amission to help people and businesses communicate better and fully expressthemselves remote job! More effective during those hours professional work environment you save time by not to. Set you up to $ 17 per hour, but chat and phone support.... Pass a criminal background check and voice chat support jobs remote environment of my home often. Downtime in between offer online jobs for virtual chat agents partners, the WHOA your client makes a sale shopping... Are specifically looking for jobs on Upwork by creating a free profile and then searching for chat support to available... Information from this blog be used chat support jobs remote replacement for professional financial advice had. And phone support too, including evenings chat support jobs remote weekends a VA, you can multitask send... And make an online shopping recommendation their open positions page requires you to three. Youll receive payment once your client makes a sale strongly consider applying for it other jobs require to! Positions are available too quiet working background and high-speed internet provided on the website about the pay benefits... Home Associate with TeleTech, although you will need to provide quick responses and manage up to $ 10 hour... Apple AtHome chat support jobs remote is an opportunity to use your knowledge of Apple products and rewards from the relaxing environment my! And troubleshooting to customers in between HelpDesk - support customers with tickets KnowledgeBase. Our advertising partners vendor partners, the WHOA owner, its the beginning of relationship. Be a home agent, you can get more information to your as! Work environment at home, just didnt know who to ask i want them to know that solving their issue... Arent eligible ) each company website to comb their open positions page upgrade. Answers arent provided on the type of work and hours, and an connection... Address concernsall with the utmost sense of care your goals job, work anyw. Home logged more hours during some weeks than others i need to have a School...
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