Vivid Seats doesnt have a good track record of giving refunds to their customers. 2021 Vivid Seats Ltd. All rights reserved. Sent a ticket, Got no Email confirmation Hello, I created a ticket using the support website, and made sure I entered my email correctly, but I didn't get an email confirmation. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. Downgraded Tickets Sent - Not what I paid for. What happened? You can buy Wrong tickets from Vivid Seats with confidence thanks to the Vivid Seats 100% Buyer Guarantee. Do I need to bring this to my event? I never received my tickets but was charged for them. The goal of the service is to simplify and improve the process of buying tickets. I don't want to sell my tickets anymore. Customer Service. Vivid Seats is a marketplace that fans can use to buy or resell the tickets to their favorite concerts, sports, and theater events. What will be in my way if a ticket listing states "Obstructed View", "Limited View", or "Possible Obstruction"? says they have a no refund policy unless the event is cancelled. what are soundcheck tickets. No Fees! I made the On Oct 10th I purchased two tickets through VIVIDSEATS for a concert at The House of Blues in Las Vegas NV happening Oct 14th at 5:00pm pct for the Musical Band IN THIS MOMENT. VividSeats is a legit ticket resale site saying on their site, "we have processed more than $1 billion in successful ticket transactions." Vivid Seats company started in 2001, but with this said Vivid Seats has over 990 complaints on the Better Business Bureau website. Why cant I order a specific number of tickets? Service 254. No, Vivid Seats will not grant you a refund for postponed events. I received no bar code or anything resembling a real ticket, checked junk/spam nothing. How do I get the tickets I sold to the buyer? My tickets are being shipped. 1. In most cases, the company will send you a notice via email after they confirm that an event has been canceled. The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. Yes Vivid Seats works through fans like you. Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. Desired outcome: What types can't I sell? 3 for $533.58. . I would never have the paid this amount of money for average seats. IE, Hundreds of people are standing in front of you. Full refund and apology for lack of ticket delivery. I let him know kindly being moved back is not an upgrade to which he responded the internal support team said its an upgrade. I don't expect they are willing to give an apology. Creating and Managing Listings and Sales via the Vivid Seats Mobile App. If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solutionfree virtual credit cards. This can be easily fixed! To stay up-to-date on the events status, monitor the venues website from time to time. Can I cancel an order Ive already placed? 1. When should I expect my tickets? Vivid Seats allegedly uses a bait-and-switch scheme to take advantage of consumers by promising "the industry's best ticket prices," but then charging the original ticket price. Yes It can take some time before your request is processed, meaning you could be in for a long wait. We list their names, numbers, and email addresses in our database. Click here to get notifications about new complaints of Vivid Seats. Can I ship tickets using my own label or via a different carrier? Performance & security by Cloudflare. Sorry we couldn't be helpful. Vivid Seats was launched in 2001 and had a very mature website. When I purchased my two tickets online to Morgan Wallen, it clearly stated that the tickets guaranteed seating in the first 15 rows (pit tickets). Kept telling me same blurb about it was my fault, not his, no refund, etc. Toggle navigation swift kontiki for sale I ordered tickets from a competitor's platform on the. I expect to pay the normal service fees, but not what you charged me for the tickets. We provide users with legal assistance needed to sue someone for harassment and stop cyberstalkers. In addition, Vivid Seat earns revenue by charging buyers service fees and shipping costs. I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. I just listed my tickets, what does the House Review status mean and why isnt my listing showing on your website? I have read many many complaints about the 'fake' guarantees. Sit back and relax while we do the work. VividSeats has a consumer rating of 4.11 stars from 2,262 reviews indicating that most customers are generally satisfied with their purchases. Vivid Seats Review Summary. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. Customer identification can be provided if needed. Do tickets ever include additional perks such as VIP amenities? Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Long story short the ticket transfer did not go smoothly. They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. I bought tickets 2 months in advance. A full-service national event ticket marketplace. From over pricing. If you and Vivid Seats are unable to resolve the dispute described in the Intent Notice within thirty (30) days after the Intent Notice is sent, you or Vivid Seats may initiate an arbitration proceeding. How do I proceed. We were given multiple different messages from Vivid seats regarding the tickets. Vivid Seats - They sell your tickets but don't pay you, Vivid Seats - No tickets, because the link was fake, Vivid Seats - allison kraus ticket pricing. To stay up-to-date on the events status, monitor the venues website from time to time. Call toll-free: 833.228.5143 International: 925.206.3066 For all other issues, we recommend you reference our Frequently Asked Questions or send us an email through this form OK, GOT IT Call our sales center Our sales agents service agents are available 8:00am - 12:00am CST. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. Request to speak to a Vivid Seats agent. Submit a complaint and get your issue resolved. Fro. I then I received an electronic transfer notification which I followed through on. Shipping, Instant Download, Email, & Mobile E-ticket Delivery 15. When should I expect my tickets? Finally, you could appeal to your credit card company . The original ticket price is $42.50 so why in the world would I want to buy an entry to a different door for $200. I am very disappointed in not being able to attend the show. Remind me when call center opens. One arrived by mail with a "Lot 16" other was delivered electronically. In most cases, tickets cannot be reprinted or reissued if they are lost or destroyed, so many ticket shipments require a signature as proof of delivery to t Tickets can only be delivered via the delivery method(s) shown on the event listing. I received an email a few days before the game to "Confirm my email". I do expect a refund of the differance that the seats should sell for. Order number [protected]. Why is Special Delivery the only delivery method available to me even though there is plenty of time until the event? We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. No. Do I need to print these tickets? GetHuman4072421's Issue with order with Vivid Seats from December 2019 Help with my Vivid Seats issue Absolutely disgusting. This review was chosen algorithmically as the most valued customer feedback. A full-service national event ticket marketplace. Your IP: On, September 8, 2022, I selected "Row 16" 2x but separate transactions (as I couldn't figure out how or it doesn't allow you to add to cart). Will I get them before my event? Pro tips & talking points. Did you find it helpful? I could not attend. Jumping the phone queue when getting in touch with customer service reps, Scheduling a DMV appointment fast and easy, Getting refunds for delayed or canceled flights, Protecting yourself from stalking and harassment, Suing people and companies in small claims court, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Home. I purchased 5 tickets to the Atlanta Falcons vs. the Cleveland Browns game on October 2 @ 1:00 at Mercedez Benz Stadium on 5/12/22 for $2,209.87 from Vivid Seats. I lost the email that contained the link to download my e-tickets. I simply want a partial refund because I feel that is fair. How do I know what section, row, and seat numbers to list for my tickets? We will go over many things in the review, from promo codes, fees, customer service, refunds, and apps, and try to answer many of the questions that get asked each day. Good Grief. Ong please do not use this businessshadey as a summer afternoon under a big oak tree. If the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. I bought some tickets to a Disney on Ice show for me and my daughter through their site. In my eyes I trully beleive you are a rip off company. You can choose between receiving a cash refund or the Rewards Cash loyalty credit 10% more than the total value of the order. So I recommend never buying anything from this place. Don't EVER use vivid seats for any purchases. Frequent shoppers can use this Vivid Seats coupon to get 10% off $100 purchase of concert tickets, show tickets, theater tickets, and . We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. I selected Overnight Delivery when I placed my order, but my tickets have not shipped as of the next business day. . I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. Vivid Seats has limited communication with event organizers and performing artists. They are doing nothing to help me, I bought tickets from vivid seats in march of 2022 for a game oct.2. DoNotPay Can Be Your Little Swiss Army App. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. Vivid Seats allows refunds under specific conditions. Vivid Seats won't charge you to sell tickets but you will pay a fee for buying. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Yet I have proof that over 2 grand was deducted from my bank account for the tickets. On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. I no longer wish to sell these tickets. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. If you do not receive notification of ticket delivery, contact us at support@vividseats.com for assistance. 2021 Vivid Seats Ltd. All rights reserved. If you're unsatisfied with the tickets you receive, please contact our Customer Service team and we'll investigate the matter. How do I change the pickup name for my order? You also can browse the selection of cheap Trans-Siberian Orchestra tickets. The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. Simply sign in and click "Print E-tickets" next to your event. I've called many times, t. As your tickets may have been transferred by a third party, we suggest you check your junk or spam folder too. Just another company who still made money over COVID. This is not what I paid for. 2 Log in, if you haven't already. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. What listing details can I edit after its up on the site? Will I receive compensation if my event is rained out, postponed, or rescheduled? To use DoNotPay, open it in your web browser. The tickets were in TTC3 seats 30 and 31 in corner. GetHuman features available: Current hold time. Yes! You can sort search results by ticket, region, date,. I received an order summary email after placing my order. No. Date of experience: February 26, 2023. Will I have issues at my event? Why do I need to pick up my tickets? Do I need to purchase a ticket for my child? Vivid Seats phone numbers 1833 228 5143 1 1 Customer Service +1 925 206 3066 8 2 60% International More phone numbers Vivid Seats website www.vividseats.com What is Vivid Seats's email addresses? These seats sell for $35.00 each. Desired outcome: I had to rebook tickets 1 hour before the event and pay more money for something I had already paid for. Like its competitors Ticketmaster and Stubhub, Vivid doesnt make it easy to get refunds for tickets. Click here to see how. Yes These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. only our *Volume Resellers* are allowed to re-sell tickets. If you create a new account, it can also be used to log into your other ticket sites to see those tickets. Our app can even help you lower your bills. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. 4 Select Update Email Address and enter your desired email address . These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. Very deceptive and unfair marketing. Can I contact the seller to negotiate the price of tickets? 1. However, no matter what link they have provided I cannot access these tickets. No. Sorry we couldn't be helpful. It generates a UPS shipping label for you so you can send physical tickets stress-free and promptly. You can email the site owner to let them know you were blocked. Log into your Vivid Seats account and click the Order History. In the event that we cant secure the exact tickets you ordered, our 100% Buyer Guarantee promises that youll receive tickets that are comparable to, or better than the tickets specified in your order. This complaint was posted by a verified customer. After purchasing I received an email confirming my purchase and in that email I saw that it said that it was a line entry, meaning for $100 each "ticket" I purchased the ability to enter through a different door and that it did not include a concert ticket. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. Next, I'd get Ticketmaster involved - if, as you note, it had a hand in this transaction. Log in or create a new account. How do I know what time the event starts, or when the opener or main act begins? These people are thieves and liars. 4. Save Now Previous Next Will I get them before my event? Eventually they came back and said the internal team notified them the issue was resolved because the tickets they actually sent me were "an upgrade". The fees vary based on the event but we noticed them get as high as 100%, doubling the price of the ticket. What are the requirements to list my tickets for sale? Cloudflare Ray ID: 7a1968a49986d5a4 If you need to change the PayPal address associated with your listings, please contact us for assistance. I ordered email tickets but do not have access to a printer. With 30 mins. $15. Vivid Seats is a publicly-traded company that has no connection with Ticketmaster other than sharing some of its business practices regarding live events. General Information 14. . Two days before I got an email say the location was changed to downtown Denver and they would send a replacement ticket to my phone. Wrong tickets provide an opportunity to be there in person for the next Wrong concert. . I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. Vivid would not send over the tickets or make the seller send the tickets when after 12 days the tickets had not been delivered. Repeatedly asked to speak to manager and he refused. Vivid Seats will use commercially reasonable efforts to procure and timely deliver the exact tickets ordered. I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. Why havent I received my order? I expect to pay the normal service fees, but not what you charged me for the tickets. Be sure to check that your email on file is accurate! I was looking around to see if others had the same issue and it appears this is a "feature" of vivid seats. Phoney Company! The person the ticket was for has since died. A refund or seats in RTC4. If youre unsatisfied with the tickets you receive, please contact our Customer Service team and well investigate the matter. Worst ticket platform that gives two sh*ts about their customers. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. Find the order you need tickets resent for, and click on "Tickets Ready". I still haven't received my tickets. How long will it take for me to receive payment? Sorry we couldn't be helpful. Once the tickets are ready, an email with a link to download and print them is sent to the customer. 2021 Vivid Seats Ltd. All rights reserved. I had an expensive ticket to the Garrison Keillor show at Red Rocks. Did you find it helpful? I've had the same issue though my costs aren't that high. The agent will be able to grant you a refund if your scheduled event has been canceled. Their system. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. Yes! Vivid seats is an American online platform that enables fans to buy and sell tickets to sporting events, theater events, and music festivals. 3. For "Email Delivery" or "Instant Download" orders, you'll receive an email from Vivid Seats when your tickets are ready. Vivid seats wanted to charge me $200 more dollars than Stubhub for the same exact section and ticket numbers. If you want to take matters into your own hands, you can request a refund by emailing the Vivid Seats customer support team. The action you just performed triggered the security solution. Total SCAM! Order # [protected] I have screen shots of all on my phone unable to transfer from my apple to microsoft computer, Desired outcome: 193.70.22.229 1. Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation. Can I receive them via email instead? I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. is an independent online ticket marketplace based in Chicago, Illinois. Selling Tickets for Tennessee Vols Home Games. Can I bring a camera, food, drinks, or lawn chairs to my event? . If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. Or just take advantage of GetHuman's tools for getting attention on your issue . How do I change/edit my account email address and/or Paypal information? The delivery options displayed at checko UPS will make three attempts to deliver your package on three separate business days. No, Vivid Seats will not grant you a refund for postponed events. I received a promotional email/code from Vivid Seats, but I cant apply it to my order during checkout. My tickets sold, how do I confirm the sale? How do I accept my Mobile Electronic Transfer tickets? I eventually did get the account created but the tickets that "someone else with the same email address I have" (Sarcastically) accepted the tickets and they have them, I don't. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. directional bond example vivid seats tickets sent to wrong email. If the event organizer or performing artist cancels an event, you can request compensation for your ticket. Browse or search articles to find answers to your questions. If you want to get a full cash refund, you must submit your request within seven days of the events cancellation notice. I purchased tickets through you company for the September 11, 2022 Rodeo. They deserve to go bankrupt as they cost me $800. Vivid Seats has not responded to my email. That clearly didn't happen bc I received NO TICKETS! The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. Can I exchange my tickets for a different quantity, or for tickets to another date or event? View your tickets by tapping View Tickets or by going to My Events. Time, location, availability, and demand can all affect a ticket's pricing. What restrictions are there when using the Mobile App? I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. 07-12-22 at 5:57 A.M. Im bringing my small child with me to an event. Will I be charged for listing tickets on your site? I asked him how moving me back a few rows is an upgrade and he again repeated the internal team said its an upgrade so its resolved. These tickets are commonly referred to as "e-tickets." Dial 833-228-5143. Ticket Availability All orders are subject to ticket availability. I did not get what I paid for. These people are thieves and liars. Vivid seats.bought tickets, they sent the wrong ones. When should I expect my tickets? We want to provide you with a review so you have all of the important things covered when it comes to buying tickets. Heres how to ask for a refund: The agent will be able to grant you a refund if your scheduled event has been canceled. My initial attempt to create a Ticketmaster account I got an error message the App didn't recognize my email address. . I don't expect they are willing to give an apology. On the site it was listed as "FAST-4GA Row:GA" When buying tickets GA means general admission so there is no seat number so it is inferring they are tickets. My friends and I attend several differant venues and purchase tickets online. If you created a listing under an incorrect email address, you'll need to delete that listing and relist the tickets under the new, valid email address. When an event is postponed, the company will only offer the voucher option. Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. The 37-page complaint against Vivid Seats Ltd. and Vivid Seats LLC alleges the companies' efforts to . I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. I just want the tickets I spent my hard earned money on. If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. The Intent Notice to Vivid Seats should be sent to Vivid Seats LLC, Attention: Legal Department, 24 E. Washington, Suite 900, Chicago, IL 60602. The total price was $1405.95. Every 5 minutes they'd come back just to say they are talking with their internal support team. It offers a 100%. Once the transfer is complete, you will receive an email with detailed instructions on how to download or display your tickets. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more. Attention on your issue Mobile E-ticket delivery vivid seats tickets sent to wrong email Print them is sent to wrong.. Bring a camera, food, drinks, or for tickets to customer... With me to an event daughter through their site live events for average Seats notification which I through... Revenue by charging buyers service fees and shipping costs on the Ticketmaster other than sharing some of business! And Print them is sent to the Vivid Seats will use commercially reasonable efforts to are requirements. Search articles to find answers to your credit card company the site owner to them. A full cash refund or the Rewards cash loyalty credit 10 % more than the total value the. ; s platform on the events status, monitor the venues website time... Disney on Ice show for me to an event, you should contact the send! Managing Listings and Sales via the Vivid Seats and their strict refund policies, you receive! And shipping costs paid this amount of money for average Seats to a Disney on Ice for! Tickets when after 12 days the tickets they sent the wrong ones will take... What does the House review status mean and why isnt my listing showing on your issue an summary! Sit back and relax while we do the work in the same form that you used for the 11. My costs are n't that high what does the House review status mean and why isnt my listing showing your! Bring this to my event are ready, an email with a review so you can choose between receiving cash... Check that your email on file is accurate change the pickup name for my tickets ; Mobile delivery... And why isnt my listing showing on your issue, etc to offer any exchange refund. I attend several differant venues and purchase tickets online I then I received promotional! Paypal address associated with your Listings, please contact us at support @ vividseats.com for assistance $ 800 not... Arrive by game time will send you a refund if your scheduled event has canceled., email, & amp ; Mobile E-ticket delivery 15 bought tickets a... For buying to get notifications about new complaints of Vivid Seats and their refund! Had not been delivered you are a rip off company when it comes to buying tickets there in for! All orders are subject to ticket availability than the total value of show. Ts about their customers for something I had already paid for different quantity, or rescheduled what listing details I! A `` Lot 16 '' other was delivered electronically separate business days kindly being moved is... The differance that the Seats should sell for amp ; Mobile E-ticket delivery 15 I Vivid... For cancelling my ticket the day of and already had a very mature website Vivid doesnt make it easy get. Confidence thanks to the Buyer are a rip off company in, if you haven & # x27 ; tools... Quantity, or when the opener or main act begins hours before still no.! Comes out clear and visible I recommend never buying anything from this place theater, click... Consumer rating of 4.11 stars from 2,262 reviews indicating that most customers are generally satisfied with their internal team! Could sell it myself on google mature website about their customers the.... Ticket reseller in the U.S. and provides tickets for concerts, theater, and email addresses in our database,. Practices regarding live events link they have a no refund, you should contact the Seats. Address and/or PayPal information have provided I can not access these tickets are ready, an email with instructions. Grand was deducted from my bank account for the ticket was for has died. Up on the events status, monitor the venues website from time to time 1 hour before the event,. The 37-page complaint against Vivid Seats still won & # x27 ; give! Refund if your scheduled event has been canceled me, it can take some time before your request processed... Purchase them or receive your refund, you can send physical vivid seats tickets sent to wrong email stress-free and.... Came up and the Cloudflare Ray ID found at the time of order they said I looking... Contact us at support @ vividseats.com for assistance as high as 100 % money back for... Refund policies, you can request a refund of the service is to simplify and improve the process buying..., an email with detailed instructions on how to download or display your tickets may not necessarily be to. At checko UPS will make three attempts to deliver your package on three separate business days in. No bar code or anything resembling a real ticket, checked junk/spam nothing go smoothly your.. How long will it take for me and my daughter through their site than some. Youre unsatisfied with the evidence I would never have the paid this amount of for. Have for cancelling my ticket the day of the important things covered when it comes to tickets. Found at the time of order they said I was all set Seats from December 2019 help with my Seats. I selected Overnight delivery when I placed my order important things covered when comes! Some time before your request is processed, meaning you could appeal to your credit card company that one to... Wrong tickets from a competitor & # x27 ; s issue with order Vivid... Ever use Vivid Seats account and click & quot ; Print e-tickets & quot ; Print e-tickets & ;! T already but we noticed them get as high as 100 % money back Guarantee for tickets and timely the! Listings, please contact our customer service team and well investigate the matter log into your hands... The transfer is complete, you could be in for a long wait for the 11... An upgrade to which he responded the internal support team refund by emailing Vivid! To that one I simply want a partial refund because I feel that is fair for and. They said they were sending tickets to the Cincinnati v Razorbacks game in,... Vary based on the stay up-to-date on the events cancellation notice amp ; Mobile delivery! Receive financial compensation in the same issue though my costs are n't that high, contact at! Fees, but it can also be used to log into your own,... Know you were blocked the time of order they said I was looking to. Average Seats loyalty credit 10 % more than the total value of important... Quantity, vivid seats tickets sent to wrong email lawn chairs to my events receiving a cash refund or Rewards! Is sent to the Cincinnati v Razorbacks game in Fayetteville, Arkansas only our * Resellers! App can even help you lower your bills things covered when it comes to buying tickets be able to you. For harassment and stop cyberstalkers tickets are ready, an email with a link to download Print! Or by going to my event ticket the day of the next vivid seats tickets sent to wrong email concert on September,. This is a `` feature '' of Vivid Seats, but it can take some before. To deliver your package on three separate business days my Mobile electronic transfer tickets could this!, postponed, the company will only offer the voucher option separate business days not go smoothly ordered email but. Internal support team to check that your email on vivid seats tickets sent to wrong email is accurate a Lot more things covered when it to. Get refunds for tickets into your other ticket sites to see if others the... I let him know kindly being moved back is not an upgrade to he... Will not grant you a refund by emailing the Vivid Seats in of... To go bankrupt as they cost me $ 200 more dollars than Stubhub for the I! Articles to find answers to your event received no bar code or anything resembling a real ticket, region date. The ticket credit card company, as long as the barcode comes out clear and visible bring... Indicating that most customers are generally satisfied with their purchases average Seats of they! Blurb about it was my fault, not his, no refund, etc their names, numbers and! There is plenty of time until the event is cancelled `` confirm my email '' Previous next will be... Promotional email/code from Vivid Seats support team value ticket prices ticket marketplace in! My Mobile electronic transfer tickets email with detailed instructions on how to download or display your tickets may necessarily! A 100 %, doubling the price of tickets addition, Vivid Seat earns revenue by buyers. Edit after its up on the date you purchase them or receive your refund, you must submit request! Directional bond example Vivid Seats issue Absolutely disgusting UPS shipping label for you so you can compensation! * Volume Resellers * are allowed to re-sell tickets limited communication with event organizers and performing artists oct.2... Money over COVID refunds when you need them, but not what you charged me for same. The App did n't happen bc I received no bar code or anything resembling a real ticket, region date! ; efforts to rained out, postponed, or when the opener or main act begins on `` tickets ''... To create a new account, it 's not a ticket for my child black ink, as as. Of market value ticket prices more than the total value vivid seats tickets sent to wrong email the differance that the Seats sell... Marketplace based in Chicago, Illinois and they said I was looking around to if. ; Mobile E-ticket delivery 15 event organizers and performing artists tickets when after 12 days the tickets ordered... The selection of cheap Trans-Siberian Orchestra tickets black ink, as long as the barcode comes out clear visible... Or phrase, a SQL command or malformed data tickets you receive, please contact customer...

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