Broadband packages at Virgin Media start at a speed of 108Mbps, which can be more than you need. View check images online. Its all psychology. If youre doing this, ask when an offer is valid until and ask them to note in their call system what you have been offered.). Check them out here. How much does it cost to have Netflix on Virgin Media? No, you cant watch Sky Atlantic on Virgin Media at the time of writing. Virgin Media does offer some of the best deals you can find today. So 2023 is the final year that you can cancel your existing Virgin Media deal for free if you're affected by a price rise. Virgin Media fibre broadband package options, Gig1 Fibre with Virgin Media: the fastest internet available for domestic use at Continue with Recommended Cookies. Browse our selection oflow-cost broadbanddeals if you want to save money on your next broadband service. Within your 28 day period, you will be constantly phoned up by . Cancelling Virgin Media is pretty easy. Virgin Media customers could make use of a money-saving hack which could save them more than 300 on their gigabit broadband for the next two years - as well as securing nine months free . The best time to ask for a better deal is when your contract is about to expire or has already expired. If RPI is negative, we'll only apply the 3.9%. Yes, Virgin Media does offer mobile broadband, you can check it out here. However 67,00 a month is a very expensive joke (for 200mb) and its . Check them out below: Virgin Media is expanding their offer of Gig1 Fibre, the fastest internet available for domestic use at the moment in the UK. We will be clearly communicating these changes directly to our customers over the coming weeks.. They will keep you on aincent contracts when there are better deals available unless you tell them. EE and Virgin Mobile offer a wide range of SIM only mobile deals. I ignored it and told them I was cancelling. That's a huge increase in your monthly outgoings once your contract ends. Were committed to supporting customers in this tough climate and are freezing prices for vulnerable customers including those taking our social broadband tariffs. Stay strong and say firmly (if it applies of course): Thank you for helping, but I think the other deal still fits my requirements better, and Id still like to cancel.. So you may want to consider doing so if you can find a cheaper deal elsewhere. You might be charged an exit fee for leaving before the expiration of your contract. Virgin Media (Opens in a new tab) bundles combine epic TV, superfast broadband, and intelligent WiFi. TV, landline and mobile bundle deals. Date of experience: 23 February 2023. Your email address will not be published. Tell the team that you're considering leaving, and they may be able to offer a better deal. If you're with Virgin Media because of its internet speed, you might not be able to find another provider that offers the same speed in your area. Phoned them to see if they could reduce it. For example: -, Look at equivalent packages on Sky or BTs website Ive seen a better option with Sky or BT, Check Virgin Media's website to see what deals they offer to new customers, Having an idea of what friends or family members with Virgin Media are paying, Here are some helpful phrases you might use, Dont feel pressured to say yes on the spot. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Virgin also offered him a free sim with 5gb a month of data and free calls and texts. Yes, there is a 35 setup fee across all Virgin Media services. Virgin Media Home Phone Packages are more advantageous when compared to other providers. By name, the cancellation department sounds like it should be simply there to guess what.. help you cancel! Is it worth getting a broadband deal with Virgin Media? Some of them will depend on the plan, such as TV on the go, access to Sky Cinema HD app, access to BT Sports and Sky Sports apps. (opens in new window) All pay monthly customers (on phone and SIM only contracts) benefit from Virgin's data rollover benefit. You can check this on the Financial Services Register by visiting the FCA website. They offer fibre broadband, cable TV and home phones. Virgin Media Broadband deals start at 30.00 per month for a basic speed of 125 Mbps download. Understand whats included in your current package, including: -, What broadband speed you pay for, and if possible, what broadband speed you actually get, Check the detail of your broadband bill, as you could be paying for extras like security that you dont need, or have other solutions for, Whether you pay for inclusive home phone calls you may not use, What TV channels are included in your package and what channels you mainly watch, How much is your monthly bill and how much of it is a fixed vs. variable cost (e.g. But there's an exception for the following groups: Those on a Virgin Media Essential broadband deal, which is available to people receiving financial support like Universal Credit, All other customers who are considered 'vulnerable'. If possible, find out before you call whether you are still in a contract. Reaffirm youre sorry, but you just want to go. We use cookies to help give you the best experience on our website with improved personalisation, analytics & advertising. This will only work depending on how you are going to use your internet. It will depend on how much TV you are going to watch. Stay hard hearted and say yes! You can view our cookie policy here. In some bundles you can go contactless, paying month by month. Written by Max Beckett, Content Editor - Broadband. Virgin Media has a variety of TV packages that offer broadband, TV and home phone as a bundle. If your contract with Virgin Media is ending soon, you should have received an end of contract notification in the post or via email detailing your new charges. Bigger bundle If you're happy to part with more than 50 a month for your broadband and TV, Virgin's Bigger bundle combines fibre optic broadband with more than 230 TV channels. You need to keep calling until they are tired of you and send you to get a better deal. Youve got the means to say something like this: Ive been a loyal Sky/Virgin Media customer for 5 years! "Yes my bill is going up too I am not happy about it, they said they cant lower my bill," said one unlucky caller. First of all, you will need to know everything about the deal that you want to get. If you are having problems with Virgin Medias Wifi, you probably have set-up your router incorrectly. Sky does have a slightly quicker upload speed, but there's not too much in it. There are many ways to save on Virgin Media. Here's how you can reduce what you spend on your broadband. Scoring a great deal is easy with help from us. Both Sky and Virgin Media maintain a number of deals which theyll offer to customers who enquire about them! The switching process has got much easier in the last few years. Uswitch Limited is a credit broker, not a lender, for consumer credit products.Uswitch Limited is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 312850. This could include your current provider, how much you pay and your postcode. The rewards you can earn by haggling. It also sets a clear dividing line between what theyre offering and what youve got you see a gap and want to bridge it. You will need to be patient! Virgin Media Cable TV Packages are also more advantageous when compared to other providers. If you really want to save money, be ruthless - what you could live without? you will need to check Skys options for the same type of channels. Recieve e-mail alerts to better manage . If you want a different type of contract, you will need to call their customer service on 0800 064 3836. He said his bill was going to rise to 58 a month for broadband, basic TV and phone. Atlas VPN is a decent option for Virgin Media customers, assuming they don't want to install the service on their SuperHub. Check out Virgin Media TV deals. Winner: Virgin Media. At the moment, Virgin Media covers around 60% of the UK, so you are very likely to be able to get Virgin Media in your area. More than 2.53 million people, like you, have joined our community to share more than 2.71 million verified deals, leading to over 44.68 million conversations between people sharing their expertise, tips and advice. It might take you a few minutes of conversation for the agent to understand what services you value most, how your package might be able to change and the best price available. What to do if you want to switch providers? We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Yes. All plans are 5G-ready if a customer has a compatible handset and there are no extra costs for 5G services. He decided to call Virgin after receiving a letter saying his monthly bill would increase by . Watch on two devices at the same time in Full HD. You can ask for free extras. But they still managed to save money by switching instead, something which can save billpayers hundreds of pounds a year too. Your contract has expired and you have tried to haggle without success. To see all content on The Sun, please use the Site Map. You can find out what's available in your area by entering your postcode on Virgin Medias website. Make sure to watch out for your end of contract notification from Virgin Media andcompare broadband dealsto make sure youre getting the best service for you and your money. Know what services you are willing to drop in order to save money. Customer Reviews Yes, Virgin Media offers mobile data on the London Underground, at the moment this is available in 250 stations. You can use the settings below to accept all cookies (which we recommend to give you the best experience) or to enable specific categories of cookies as explained below. Here's how to haggle for the best deal. In our guide on how to save money with Sky and BT. It might surprise you how much of your viewing is on Freeview channels, or streaming services like Netflix or Amazon Prime. See what internet speeds are available and compare prices for any postcode in the UK. Virgin isn't the only one putting up prices. This deal is perfect if you are in the market for a new phone and a new pair of wireless earbuds. He said that providers have to tell you the best deals available for renewals, but this doesn't include the promotional deals offered elsewhere to new customers. Are you looking to save on Virgin Media? If you plan ahead, you can have your new provider up and running with minimal disruption. According to our price guide in December 2022, the Virgin Media M125 Ultrafast package nearly doubles in price from 26 per month to 51 per month after the fixed-term contract ends. Try and work out what package is closest to what you have now vs. what the rival offering and what the price difference is. One said: "My Virgin bill was about to rise to almost 45 for 100mb broadband-only so called up last week and got offered 29 for 18 months.". Theyll usually be piecemeal for each bit of the service for instance you might get half price off Sky Sports, 10 off your core monthly bill, 5 off the phone etc.. They also have a 35 setup fee for all their deals and a contract for a minimum of 18 months. 18 reviews. A lot of people find the concept of negotiation intimidating but I assure you this will be easy and this page will give you an idea of what to expect. Firstly it is important to understand whether you are paying too much to Virgin Media and you ought to do something about it. You are likely to speak to a different person, who may be better at understanding your requirements or able to offer you a different deal, f youre still not happy, your best option might be to switch to another provider. This is partly to understand where they can honestly save you money, but also a way of getting you feeling nice and happy about those shows you watch on Sky/Virgin Media! Virgin Media only offers home phone deals with weekend calls. Virgin Media offers a wide range of broadband speeds, from 54Mb up to a rapid 1Gb. This is only available in some restricted areas. 1. month contract. It'll apply to broadband, phone and TV customers. Virgin Media TVs top package has BT Sport included; if you can live without it, its one of the easiest ways to save money. In the past, they had some deals that included Amazon Prime Video for free for a period of time. This is because it operates on its own network, so unless you can also get full fibre broadband where you live, it might be the fastest you can currently get. A Virgin Media spokesperson said: Through continued investment, improvement and innovation were committed to providing great value and a top service for our customers. You will have four packages as well to choose from. Prices going up mid-contract? Virgin Media has issued a statement on its new price rise plans for 2024: We know that price rises are never welcome, particularly right now, but like many other businesses we are experiencing significantly increased costs while investing to keep pace with growing demand, as broadband usagerose more than 10% last year andspeeds increased by 40%. Before calling your provider you should check the best deals out there from all providers and ask them to match the best one. Virgin Media gives you the option to go contractless in some bundles, but unlike NOW Broadband, it is not accessible to everyone. 9 tips to haggle with Virgin Media! See more Volt bundles. Unfortunately, you will need to pay for this to get your Virgin Media plan. How do I know if Virgin Media is available in my area? Ring them up, say you are leaving. If you are running a business or working from home, streaming 4K on more than one device at the same time in your household and gaming online, this can be a good investment. Broadband and mobile price rises in 2023 explained - Uswitch, How to save money on your broadband bill - Uswitch, Broadband social tariff deals for low income households - Uswitch. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Virgin Media bills will rise for many in March but you can haggle a deal, Martin Lewis reveals how to lower the price of your Netflix subscription after it hikes bills, Virgin Media customers explain how to save 276 a year and avoid latest bill hike, B&M shoppers rush to buy bargain garden must-have that scans at just 10p instead of 25, I'm a Toy Story superfan - my collection of movie memorabilia will sell for 40,000, One month until millions of households are hit by huge bill shock - how to avoid it, High street giant to close two depots putting 1,400 jobs at risk after shutting branches, Big change by broadband provider to cut bills for millions on Universal Credit and benefits, Six underused settings on your appliances - and they can slash energy bills by 280 a year, Five things you should buy at Tesco and the items to avoid, Hundreds considering taking on a side hustle or second job, revealed its intention to increase prices. Required fields are marked *. The stressful issues you've had in the past are going to do you good now. They are trained to retain unsatisfied customers and will try the best they can to give you all you want. VIRGIN Media customers have shared how they've saved up to 276 a year on bills and how to beat its latest price hike of up to 54 a year. However, you will only be able to make calls on the weekends. with our step-by-step guide. Continue using site, 2023 ismybillfair.com (a trading name of Nineteen21 Limited). Money-back guarantee: 30 DAYS. A comparison site, such as BroadbandChoices or Uswitch, will help you find the best deal for free. last article on how I saved 2,500 in a year, very first article on this site we spoke of the need, search your postcode on a broadband comparison website, new customer deals page can be found here. They often have to grapple with clunky computer systems, too. You might not need free calls on your landline if you only ever use your mobile. Opening hours are Mon-Fri 7am-11pm / Sat-Sun 8am-8pm. Same package just 10 cheaper." One customer saved himself a whopping 23 a month - or 276 a year. You can sign up below to get our new articles delivered to you on a range of financial topics, or remember you can follow ourFacebookandTwitterpages, and were alsonewly on Pinterestand would appreciate a follow! new customer deals page can be found here. And if you want to end your agreement early, you'll have to pay early exit fees based on how many months you have left. If you click on a link in this story we may earn affiliate revenue. You can read our full cookie policy. I can only say that my experience with Skys customer services was always very positive and theyre by and large a very cheery bunch, even when youre calling to cancel. Exactly how much more you'll get charged will depend on the . The price hike is applied to almost all customers using Virgin Media broadband, TV or home phone packages once they reach the end of their fixed-term contract. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. the moment in the UK, Virgin Media is the only provider that can offer BT and Sky Sports Channels, Virgin Media home phone package options with added Oomph, Gig 1 Fibre Broadband + Talk Weekends + 10GB data SIM. Its simpler than you think! It is currently writing to all affected customers. Phone: Speak to Virgin Medias customer services by calling 0345 454 1111 for free. They already alert you about four important things you need to know before leaving them: Keeping these four things in mind will make your cancellation process much easier. And if you're already out of your initial contract term, you could already be overpaying for your Virgin service by a very large margin. Unfortunately, some properties were damaged. Re: Getting a better deal. Hey, welcome to the UK's largest shopping community! Or browse by product: TV packages. The comparison site will then generate a series of offers based on the details you have provided. If you have a month to month based deal, you dont need to worry about this. 12 or 18 months). with them, Tip #8 - If they cant give you a discount on your current plan, ask for free TitanTV - Free Local TV Listings, Program Schedule, Show and. Virgin Media was the UK's first provider to offer broadband, home phone, TV, and mobile plans. Call Virgin Media and get through to the right team. Website: Sign in to your Virgin Media account on its website. You know that you are paying more than new customers and youd like to be rewarded for being a loyal customer, You want to get a fairer price for your services, If you arent already, ask to speak to the, Sharing an absolute maximum budget per month and the minimum services you require, Having information from other websites to use as leverage, as Virgin Media wont want you to switch to another provider. So you know you will be tied to them for at least one year and a half. If you've checked and you're out of contract the world is your oyster. Getting Sky TV, broadband and phone line along with Sky Go AND Netflix top subscription. So, what can you do next? so now Im stuck in an 18 month contract. Often the best deals will require you to recommit to a new contract (e.g. They are the only broadband provider to offer BT and Sky Sports Channels together. So it should reassure you to know that it also means you can re-contract or switch to a new deal any time to avoid the price hike. Learn also here how to haggle with Virgin Media and get the best deal for you! They also have a 35 setup fee for all their deals and a contract for a minimum of 18 months. If not, saying no will likely result in your cancellation going ahead. Check it out! To reduce your Virgin Media bill as an existing customer, you will need to either cancel some of the services you are consuming now or try to haggle for a discount on your package. You will be committed for at least a year and a half. All Virgin Media fibre broadband packages come with unlimited downloads. Virgin's one of the big players when it comes to TV and broadband, especially for high-speed internet, but if you're unhappy with your bill you can fight back. Haggling with your current broadband provider has a 75% success rate according to Martin Lewis of Money Saving Expert. When does my Virgin Media contract end? the broadband has been reliable and still seems to be. Shop around people! 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More than you need to know everything about the deal that you want to switch providers can. Broadband service dont need to call their customer service on 0800 064 3836 ignored it and told I. Plans are 5G-ready if a customer has a compatible handset and there are no extra costs for 5G....